emails are disabled

  • LoaiAwad

    (@loaiawad)


    4 years ago

    Besides my profile name On the top right corner of the WordPress dashboard, it appears a message that that emails are disabled. I use the Divi theme, and I created an email option form. As a customer, when I try to fill the form out, doesn’t allow to me entering info such as first name, last name, and email. I am not sure what is the problem. I connected to my host company and they said that no problem with the server, therefore, I try to reach out to figure out what is the problem. Please note that I tested this form from another website and I found it’s working .that means the email provider “Mailchimp ” is working well. After analyzing the problem, I think the problem occurred because of one of the plugins I added, but I not sure yet

    I hope you can assist me.

    Thank you

    The page I need help with: [log in to see the link]

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  • Yobani

    (@yobani)

    Hello,

    I’d suggest starting off with checking for a plugin conflict by deactivating all other plugins and see if that helps? If it does help, then reactivate the plugins one at a time to find the culprit(s), if any. Can you also check for a theme conflict by switching to a default WordPress theme.

Viewing 1 replies (of 1 total)
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