Emails are going to spam —-

  • Resolved gautamvagh

    (@gautamvagh)


    11 years ago

    Hi

    This one is a great plugin.
    Everything is working fine and smooth.
    Just couple of tweeks I need to make right.

    1. Contest Hopper validation emails and confirmation emails are going into JUNK and SPAM folder. This can be very embarrasing for website and its reputation. Please provide some way to send them in inbox rather than spam or junk folder.

    2. Validation link is directing contestants to land on a registration page. I would like them to land on homepage.

    Please, react on urgent bases.

    https://www.ads-software.com/plugins/contesthopper/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Webikon s.r.o.

    (@webikon)

    Hello,

    1. We do not directly influence whether the emails end up in the spam folder. It might depend on “from” email, email subject/content and web hosting provider.
    There is currently no option to send emails through custom SMTP server.

    2. Validation link (double opt-in) will direct the user back to the contesthopper widget. There is no nice way to change the destination URL right now. We will change that.

    Plugin Author Webikon s.r.o.

    (@webikon)

    Resolved.

Viewing 2 replies - 1 through 2 (of 2 total)
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