Emails are not getting sent

  • Resolved nono21

    (@nono21)


    2 years, 2 months ago

    I have an woocommerce site, I have installed the cus review plugin. My problem is that the emails are not getting sent out to the clients.

    What can the problem be?

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi,

    Thank you for using CusRev.

    It is possible that you are using the review form that is hosted locally on your server. That means the email will be sent by the email service on your server and it is not configured correctly. You can go to Reviews > Settings > Review Reminder tab > change the option Verified Reviews to Independently Verified and recheck this issue.

    Let me know how it goes.

    Plugin Support cusrev

    (@cusrev)

    We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic.

Viewing 2 replies - 1 through 2 (of 2 total)
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