Emails are not Sent

  • Resolved toborino

    (@toborino)


    6 years, 10 months ago

    Hi.
    Since 2015 I use this plugin without any problem but since the beginning of April 2018 it has this error.
    PS: The email [email protected] works perfectly.

    — BEGIN ERROR MESSAGE —
    Versions:
    WordPress: 4.9.5
    WordPress MS: No
    PHP: 5.6.10
    WP Mail SMTP: 1.2.5

    Params:
    Mailer: smtp
    Constants: Yes
    ErrorInfo: SMTP Error: data not accepted.SMTP server error: DATA END command failed Detail: 5.7.60 SMTP; Client does not have permissions to send as this sender [SC1PR80MB0112.lamprd80.prod.outlook.com]
    SMTP code: 550
    Host: smtp.office365.com
    Port: 587
    SMTPSecure: tls
    SMTPAutoTLS: bool(true)
    SMTPAuth: bool(true)

    Server:
    OpenSSL: Yes
    SMTP Debug:
    2018-05-03 19:25:59 Connection: opening to smtp.office365.com:587, timeout=300, options=array (
    )
    2018-05-03 19:25:59 Connection: opened
    2018-05-03 19:25:59 SERVER -> CLIENT: 220 CP2PR80CA0190.outlook.office365.com Microsoft ESMTP MAIL Service ready at Thu, 3 May 2018 19:25:58 +0000
    2018-05-03 19:25:59 CLIENT -> SERVER: EHLO agrobiobrasil.org.br
    2018-05-03 19:25:59 SERVER -> CLIENT: 250-CP2PR80CA0190.outlook.office365.com Hello [191.6.194.102]
    250-SIZE 157286400
    250-PIPELINING
    250-DSN
    250-ENHANCEDSTATUSCODES
    250-STARTTLS
    250-8BITMIME
    250-BINARYMIME
    250-CHUNKING
    250 SMTPUTF8
    2018-05-03 19:25:59 CLIENT -> SERVER: STARTTLS
    2018-05-03 19:25:59 SERVER -> CLIENT: 220 2.0.0 SMTP server ready
    2018-05-03 19:25:59 CLIENT -> SERVER: EHLO agrobiobrasil.org.br
    2018-05-03 19:25:59 SERVER -> CLIENT: 250-CP2PR80CA0190.outlook.office365.com Hello [191.6.194.102]
    250-SIZE 157286400
    250-PIPELINING
    250-DSN
    250-ENHANCEDSTATUSCODES
    250-AUTH LOGIN XOAUTH2
    250-8BITMIME
    250-BINARYMIME
    250-CHUNKING
    250 SMTPUTF8
    2018-05-03 19:25:59 CLIENT -> SERVER: AUTH LOGIN
    2018-05-03 19:25:59 SERVER -> CLIENT: 334 VXNlcm5hbWU6
    2018-05-03 19:25:59 CLIENT -> SERVER: aW5mb3JtYXRpdm9AYWdyb2Jpby5vcmcuYnI=
    2018-05-03 19:25:59 SERVER -> CLIENT: 334 UGFzc3dvcmQ6
    2018-05-03 19:25:59 CLIENT -> SERVER: VGVjbGFkby4wMQ==
    2018-05-03 19:26:02 SERVER -> CLIENT: 235 2.7.0 Authentication successful target host SC1PR80MB0112.lamprd80.prod.outlook.com
    2018-05-03 19:26:02 CLIENT -> SERVER: MAIL FROM:<[email protected]>
    2018-05-03 19:26:02 SERVER -> CLIENT: 250 2.1.0 Sender OK
    2018-05-03 19:26:02 CLIENT -> SERVER: RCPT TO:<[email protected]>
    2018-05-03 19:26:02 SERVER -> CLIENT: 250 2.1.5 Recipient OK
    2018-05-03 19:26:02 CLIENT -> SERVER: DATA
    2018-05-03 19:26:02 SERVER -> CLIENT: 354 Start mail input; end with <CRLF>.<CRLF>
    2018-05-03 19:26:02 CLIENT -> SERVER: Date: Thu, 3 May 2018 19:25:59 +0000
    2018-05-03 19:26:02 CLIENT -> SERVER: To: [email protected]
    2018-05-03 19:26:02 CLIENT -> SERVER: From: AgroBio <[email protected]>
    2018-05-03 19:26:02 CLIENT -> SERVER: Subject: WP Mail SMTP: Test email to [email protected]
    2018-05-03 19:26:02 CLIENT -> SERVER: Message-ID: <[email protected]>
    2018-05-03 19:26:02 CLIENT -> SERVER: X-Mailer: WPMailSMTP/Mailer/smtp 1.2.5
    2018-05-03 19:26:02 CLIENT -> SERVER: MIME-Version: 1.0
    2018-05-03 19:26:02 CLIENT -> SERVER: Content-Type: text/plain; charset=UTF-8
    2018-05-03 19:26:02 CLIENT -> SERVER:
    2018-05-03 19:26:02 CLIENT -> SERVER: This email was sent by Other SMTP mailer, and generated by the WP Mail SMTP WordPress plugin.
    2018-05-03 19:26:02 CLIENT -> SERVER:
    2018-05-03 19:26:02 CLIENT -> SERVER: .
    2018-05-03 19:26:08 SERVER -> CLIENT: 550 5.7.60 SMTP; Client does not have permissions to send as this sender [SC1PR80MB0112.lamprd80.prod.outlook.com]
    2018-05-03 19:26:08 SMTP ERROR: DATA END command failed: 550 5.7.60 SMTP; Client does not have permissions to send as this sender [SC1PR80MB0112.lamprd80.prod.outlook.com]
    2018-05-03 19:26:08 SMTP Error: data not accepted.
    — END ERROR MESSAGE —

    Can you help me.
    Thank you!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Slava Abakumov

    (@slaffik)

    Hi,

    Although SMTP error 550 is a generic message, it is often used to indicate a spam filter has blocked the message from reaching the recipient.
    It may be marked because of the (possible) changed outlook filtering rules. One of the possible flags: email on @agrobio.org.br vs agrobiobrasil.org.br domain that Outlook communicates with.

    Also, this:

    Client does not have permissions to send as this sender [SC1PR80MB0112.lamprd80.prod.outlook.com]

    That means, settings in Outlook may need to be reviewed and/or updated.

    There is nothing to do here with the plugin.

    Thread Starter toborino

    (@toborino)

    Thank you Slava.
    That’s what I imagined. I just wanted to be absolutely sure.

Viewing 2 replies - 1 through 2 (of 2 total)
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