Emails are not sent

  • Resolved opsia

    (@opsia)


    10 months, 3 weeks ago

    This site worked normally. When a purchase is completed without a problem, the emails are not sent and it does not show an error. I have already done email send tests with the SMTP plugin and I have checked the woocommerce email settings

    The page I need help with: [log in to see the link]

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  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @opsia,

    You may consider installing a plugin such as WP Mail Logging. This will allow you to access all outgoing email logs from your site. If you observe that mail is being sent, it’s worth inspecting your SMTP settings.

    If the issue still continues, please review our email sending FAQ for help, troubleshooting steps and solutions here: https://woo.com/document/email-faq/

    I hope this helps! Please let us know how it goes or if you need further assistance.

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