Emails attempted to send unsuccesful

  • Resolved tphamdev12

    (@tphamdev12)


    2 years, 5 months ago

    Hi there,

    We are running an issue below 

    Heads up! The last email your site attempted to send was unsuccessful.

Email Source: WooCommerce
Mailer: SMTP.com
error: Relay denied: OVERQUOTA

    and then when I check the error event, all are running error. See here – https://snipboard.io/zefFuR.jpg

    All emails were sent successfully before but it was running an issue recently

    Please help. Thank you!

    • This topic was modified 2 years, 5 months ago by tphamdev12.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello everybody,
    @
    I have the same problem too .
    please give us a suggestion @darshanaw ?

    thank you!

    Plugin Support David

    (@dpinson)

    Hi there @tphamdev12,

    The error message you are seeing is referring to an issue with your SMTP.com account. Based on the error message, it looks like you’re exceeding your account quota. Please reach out to the team at SMTP.com so they can check into this for you.

    You can reach them here: https://www.smtp.com/contact/

    @pina2020 If you are seeing the same error message, it sounds like you’re running into the same problem, in which case you’ll need to contact SMTP.com’s support. However, if you’re receiving a different error message, please create a new support thread and we’ll look into it for you. ??

    Thanks!

    Plugin Support Darshana

    (@darshanaw)

    Hi @tphamdev12 & @pina2020,

    Thanks for reaching out! The issue seems to be related to your SMTP.com account.

    Please get in touch with their support and they should be able to assist you accordingly.

    I hope this helps. Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Emails attempted to send unsuccesful’ is closed to new replies.