Emails Being Sent Twice

  • Resolved hydroengineering

    (@hydroengineering)


    5 years, 10 months ago

    Hi there,

    When I have your plugin activated alongside Woocommerce & go through the process of creating an order/quote, I get two administrative emails saying that there’s a new order and the customer gets two emails stating that they’ve placed an order. If I deactivate your plugin, it works as expected (1 email each).

    Is there a way to turn off your plugin from sending emails and just allow Woocommerce to do it?

Viewing 1 replies (of 1 total)
  • Plugin Author pinal.shah

    (@pinalshah)

    Hi @hydroengineering,

    Yes, it is possible to turn off the emails being sent from the plugin.

    The plugin sends the below emails:
    1. Send Quote (sent to the customer by clicking on the Send Quote button in WooCommerce->Edit Orders page)
    2. Request for New Quote (sent to the admin when an order for quotable products comes through)
    3. New Quote Request Sent (sent to the customer when he/she places an order for quotable products)

    Each of these can be found in WooCommerce->Settings->Emails. These can be turned off as below:
    1. Edit the email.
    2. Deselect the Enable/Disable checkbox
    3. Save the settings.

    Pinal

Viewing 1 replies (of 1 total)
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