emails don’t arrive

  • Resolved virtual03

    (@virtual03)


    1 year, 6 months ago

    Hi,

    We have the problem that the emails are not being received. We send the emails via SMTP server.

    best regards
    Daniel

Viewing 1 replies (of 1 total)
  • Plugin Support bitpresssupport

    (@bitpresssupport)

    Hello Daniel,

    We apologize for the delay in responding. Are you using the default Bit Form SMTP or a third-party SMTP plugin? If you’re using Bit Form SMTP, please send a test email using the Mail Test option. If the email is sent successfully, then the email system is working. If you receive an error message while sending the Mail Test, then the SMTP settings are not configured correctly.

    You can refer to this document for guidance on configuring Bit Form SMTP: Bit Form SMTP Configuration.

    For further assistance, please reach out to our support team via email: [email protected].

Viewing 1 replies (of 1 total)
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