Emails going to wrong account

  • Resolved Jonathan Boon

    (@jonathan-boon)


    11 years, 9 months ago

    My profile email (admin) and the WordPress general settings email are the same. However, notifications are still going to an old email address even though the said emails are “addressed” to the correct email?! How do I fix this!?

Viewing 15 replies - 1 through 15 (of 15 total)
  • Moderator t-p

    (@t-p)

    Have you checked that you’re not forwarding mail from one address to the other via your hosting account’s control panel? What email address did you use on Your Profile?

    Thread Starter Jonathan Boon

    (@jonathan-boon)

    I’ve disabled email on my hosting and use gmail. The email address I use is [email protected].

    It’s weird because they come to my me.com account addressed to the above email.

    Moderator t-p

    (@t-p)

    Glad you got it sorted out ??

    Thread Starter Jonathan Boon

    (@jonathan-boon)

    Er, I haven’t! Lol! What makes you think that?

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    This thread was marked resolved.

    Thread Starter Jonathan Boon

    (@jonathan-boon)

    Yes, I noticed that, who did that?

    It wasn’t me!

    Moderator t-p

    (@t-p)

    Ooops! Sorry, I thought it was marked as “resolved”!

    Try making the primary admin’s email address same as the site owner’s email address.

    Thread Starter Jonathan Boon

    (@jonathan-boon)

    If you mean, my profile, and then the ‘Settings’, ‘General’, then they are the same.

    Moderator t-p

    (@t-p)

    site owner’s email address at your hosting provider.

    Thread Starter Jonathan Boon

    (@jonathan-boon)

    What has my hosting provider got to do with WordPress?

    Surely if I set up wordpress to use a specific email it should do as I say? Shouldn’t it? Lol!

    Moderator t-p

    (@t-p)

    Have you discussed this issue with your hosting provider?

    Thread Starter Jonathan Boon

    (@jonathan-boon)

    I’m using a VPS, and they think I should know what I am doing and won’t support my lack of knowledge!

    Thread Starter Jonathan Boon

    (@jonathan-boon)

    I’ve changed my email address with the hosting company to see if this makes a difference.

    Can’t see it will, but any suggestion is welcome!

    Thread Starter Jonathan Boon

    (@jonathan-boon)

    Ok, I’ve fixed it, or should I say, found a work-around. I’ve installed WP Mail SMTP and send emails from wordpress via Google Apps!

    Shame I couldn’t actually work out what the problem was in the first place!

    Thank’s for your help!

    Moderator t-p

    (@t-p)

    Glad you got it sorted ??

Viewing 15 replies - 1 through 15 (of 15 total)
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