Emails not being sent

  • Hello,

    i am supporting a client with a bit outdated WordPress and WP-ecommerce, but the problem i have maybe doesn’t have to do with this.

    The emails that suppose to be sent to admin and customer after the purchase has been made are not being sent for some reason.

    Do you have any idea what could be the cause?

    Store URL: https://www.happycake.com
    WordPress version: 3.6.1
    WP eCommerce version: 3.8.12.1
    Gold Cart version: none
    Theme: custom theme

    Best regards,

    Veljko Simovic

    https://www.ads-software.com/plugins/wp-e-commerce/

Viewing 2 replies - 1 through 2 (of 2 total)

  • What’s the gateway? There’s a lot of gateways out there that still do things the “old” way and don’t use the new purchase log functions; in which case the emails don’t get sent.

    Thread Starter tripatwhat

    (@tripatwhat)

    I assume you mean payment gateway.

    We are using:
    – PayPal Express Checkout 2.0
    – PayPal Pro 2.0

Viewing 2 replies - 1 through 2 (of 2 total)
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