Emails Not Being Sent

  • Resolved naumanejaz

    (@naumanejaz)


    1 year ago

    Hey, the emails were working fine but all of a sudden stopped working. The test mail is successful, but no one is receiving the mails, for example, on new orders even I am not getting the email.

    Mailer: Other SMTP
    SMTP Error: The following recipients failed: The mail server could not deliver mail to **@yhaoo.com. The
    account or domain may not exist, they may be blacklisted, or missing the
    proper dns entries.

    And I turned on debug for this:

    WP Mail SMTP

    /home/thevolta/public_html/wp-content/plugins/wp-mail-smtp/src/Admin/Pages/TestTab.php (line: 351)

    Backtrace:
    [0] wp_mail called at [/home/thevolta/public_html/wp-content/plugins/wp-mail-smtp/src/Admin/Pages/TestTab.php:351]
    [1] WPMailSMTP\Admin\Pages\TestTab->process_post called at [/home/thevolta/public_html/wp-content/plugins/wp-mail-smtp/src/Admin/ParentPageAbstract.php:265]
    [2] WPMailSMTP\Admin\ParentPageAbstract->process_actions called at [/home/thevolta/public_html/wp-includes/class-wp-hook.php:324]
    [3] WP_Hook->apply_filters called at [/home/thevolta/public_html/wp-includes/class-wp-hook.php:348]
    [4] WP_Hook->do_action called at [/home/thevolta/public_html/wp-includes/plugin.php:517]
    [5] do_action called at [/home/thevolta/public_html/wp-admin/admin.php:175]

Viewing 1 replies (of 1 total)
  • Plugin Support Darshana

    (@darshanaw)

    Hi @naumanejaz,

    Thanks for reaching out! You need to send emails from your WP Mail SMTP authenticated email address. Please check if your “SMTP Username” matches your “From Email” address under the WP Mail SMTP -> Settings page. You can also enable the “force from email” option.

    Once you correct your “from email” address, try sending a test email to this online tool.

    Further, you can also try configuring an alternative mailer and test.

    I hope this helps. Thanks!

Viewing 1 replies (of 1 total)
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