Emails not delivered

  • Resolved jeanelkhoury

    (@jeanelkhoury)


    9 years ago

    Hi,
    I’m having some problems with receiving emails.
    The theme used is ‘ticketrama’, i am trying to get a notification every time a ticket is added via the ticket submission form provided by the theme.
    Test Emails are received, back-end added tickets emails are received.
    I used email log to check is the emails are being logged; they are not.
    I tried adding the function function 

    bnfw_insert_post_hook_for_theme( $themes ) {
$themes[] = 'ticketrama';
return $themes;
}
add_filter( 'bnfw_insert_post_themes', 'bnfw_insert_post_hook_for_theme' );

    to function.php but didn’t work.
    I tried adding ‘ticketrama’ to the bnfw.php but also this didn’t work.
    Any suggestions ?

    Thank you

    https://www.ads-software.com/plugins/bnfw/

Viewing 4 replies - 1 through 4 (of 4 total)
  • hadebe

    (@hadebe)

    same problem here

    Plugin Author bnfw

    (@voltronik)

    Hi jeanelkhoury,
    Thanks for your message.

    The filter is a ‘first version’ so I’m looking to make it more robust. Are you able to tell me how the theme is adding the post? What WordPress hook is it using?

    hadebe – are you using the same theme or a different one?

    Thanks,
    Jack

    hadebe

    (@hadebe)

    It seems my problem had to do with ‘ThreeWP broadcast’ plugin. Reactivating this plugin caused sending mails again. THANKS

    Plugin Author bnfw

    (@voltronik)

    Hi hadebe,
    Great, glad it’s now working for you.

    Jack

Viewing 4 replies - 1 through 4 (of 4 total)
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