Emails Not Sending

  • Resolved faiths13

    (@faiths13)


    2 years, 2 months ago

    I have been trying to troubleshoot why emails aren’t sending by looking at linked articles and I am still stuck. I am not getting a confirmation email for a new subscriber, not are posts being sent out wen I post something new.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Shubhanshu Kandani

    (@shubhanshukandani)

    Hi @faiths13,

    Thanks for reaching out to us! Hope you’re doing well.

    To determine what is causing the email-sending issue. First of all, we need to confirm whether an email-sending service is working on your site or not.

    1. Could you please check if you are receiving the test email or not.
    2. For Another email-sending test, Please install the Wp test email plugin and send a test email using it. After installing the wp test email plugin visit Dashboard > Tools > Test email.

    Let me know if have you received both test emails.

    Happy to help!

    Thread Starter faiths13

    (@faiths13)

    I have not been able to get a test email to go through. I downloaded the plugin and used it and did get a test email in spam.

    Plugin Contributor Shubhanshu Kandani

    (@shubhanshukandani)

    Hi @faiths13,

    Since you’ve contacted our Private support channel, can we continue our conversation there? Waiting for your confirmation.

    Thanks!

    Plugin Contributor Shubhanshu Kandani

    (@shubhanshukandani)

    Hello?@faiths13 ,

    I wanted to check in with you regarding the inquiry you had the other day. Was it resolved? Do you need any additional help? I’d be happy to assist you in any case.

    Waiting for your confirmation.

    Thank you!

    Plugin Contributor Shubhanshu Kandani

    (@shubhanshukandani)

    Hello?@faiths13 ,

    We haven’t heard from you in a while. We hope our previous replies were helpful in resolving your issues.

    I am closing this thread for now. Feel free to reopen it in case if you are still having the issue with the latest version of the plugin.

    Also if you have any other queries, you can open a new thread from here. We will be happy to assist you further.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
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