Emails not sending to event registrees

  • Resolved jlemos

    (@jlemos)


    12 years ago

    Hi:
    Prior to downloading an Event Manager update everything was working fine. Now when people try to register for my events they do not receive an email confirmation. Their booking is successful but no email confirmation is sent.
    They receive this message on the booking screen:
    Booking successful. However, there were some problems whilst sending confirmation emails to you and/or the event contact person. You may want to contact them directly and letting them know of this error.’
    Please advise as soon as possible

    https://www.ads-software.com/extend/plugins/events-manager/

Viewing 4 replies - 16 through 19 (of 19 total)
  • Plugin Author Marcus (aka @msykes)

    (@netweblogic)

    @jeremyhelm i think your issue may be different, please create a new thread and explain

    the problem appears to be the appearance of the error message itself!

    We aren’t receiving emails either. Booking successful confirmation message on the front end but user and admin not receiving emails.

    I changed it to smtp and tested port 465 and 587 and test emailing with the settings do not work. Just upgraded to the latest stable version.

    Why is this thread marked as resolved? I’m having the same issue as everyone else. Test email came through fine, but no confirmation emails are sent to registrants or admin.

    It’s a 4 month old topic started by someone else. Please post your own topic.

Viewing 4 replies - 16 through 19 (of 19 total)
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