• Hello,

    I’ve used this plugin with success many times but this time I don’t know what’s wrong.

    I set it up correctly. Bust the test email doesn’t work. page reloads without any change. Emails (woocommerce / elementor form) not working.

    I deactivated all of the plugis and changes theme (> vs twenty seventeen). Nothing changes. I do not know what’s wrong ’cause the plugin is excellent and it has always worked. ….. any help?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hi,

    Can you enable Debug mode. Then carry out another test, once the test is completed check the log file and report back.

    Thank you

    Thread Starter leop71

    (@leop71)

    Hi,

    Many thanks for your reply.

    It seems to be the monsterinsights plugin. I erased but nothing change. still not working

    any help?

    Many thanks

    LM

    [12-Oct-2020 08:39:24 UTC] PHP Fatal error: Uncaught Error: Call to undefined method MonsterInsights_License_Compat::get_license_type() in /home/customer/www/academy.anaulibarri.com/public_html/wp-content/plugins/google-analytics-for-wordpress/includes/admin/notifications.php:162
    Stack trace:
    #0 /home/customer/www/academy.anaulibarri.com/public_html/wp-content/plugins/google-analytics-for-wordpress/includes/admin/notifications.php(132): MonsterInsights_Notifications->verify(Array)
    #1 /home/customer/www/academy.anaulibarri.com/public_html/wp-content/plugins/google-analytics-for-wordpress/includes/admin/notifications.php(308): MonsterInsights_Notifications->fetch_feed()
    #2 /home/customer/www/academy.anaulibarri.com/public_html/wp-includes/class-wp-hook.php(287): MonsterInsights_Notifications->update()
    #3 /home/customer/www/academy.anaulibarri.com/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(”, Array)
    #4 /home/customer/www/academy.anaulibarri.com/public_html/wp-includes/plugin.php(544): WP_Hook->do_action(Array)
    #5 /home/custome in /home/customer/www/academy.anaulibarri.com/public_html/wp-content/plugins/google-analytics-for-wordpress/includes/admin/notifications.php on line 162
    [12-Oct-2020 08:40:42 UTC] PHP Fatal error: Uncaught Error: Call to undefined method MonsterInsights_License_Compat::get_license_type() in /home/customer/www/academy.anaulibarri.com/public_html/wp-content/plugins/google-analytics-for-wordpress/includes/admin/notifications.php:162
    Stack trace:
    #0 /home/customer/www/academy.anaulibarri.com/public_html/wp-content/plugins/google-analytics-for-wordpress/includes/admin/notifications.php(132): MonsterInsights_Notifications->verify(Array)
    #1 /home/customer/www/academy.anaulibarri.com/public_html/wp-content/plugins/google-analytics-for-wordpress/includes/admin/notifications.php(308): MonsterInsights_Notifications->fetch_feed()
    #2 /home/customer/www/academy.anaulibarri.com/public_html/wp-includes/class-wp-hook.php(287): MonsterInsights_Notifications->update()
    #3 /home/customer/www/academy.anaulibarri.com/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(”, Array)
    #4 /home/customer/www/academy.anaulibarri.com/public_html/wp-includes/plugin.php(544): WP_Hook->do_action(Array)
    #5 /home/custome in /home/customer/www/academy.anaulibarri.com/public_html/wp-content/plugins/google-analytics-for-wordpress/includes/admin/notifications.php on line 162
    [12-Oct-2020 08:42:45 UTC] PHP Fatal error: Uncaught Error: Call to undefined method MonsterInsights_License_Compat::get_license_type() in /home/customer/www/academy.anaulibarri.com/public_html/wp-content/plugins/google-analytics-for-wordpress/includes/admin/notifications.php:162
    Stack trace:
    #0 /home/customer/www/academy.anaulibarri.com/public_html/wp-content/plugins/google-analytics-for-wordpress/includes/admin/notifications.php(132): MonsterInsights_Notifications->verify(Array)
    #1 /home/customer/www/academy.anaulibarri.com/public_html/wp-content/plugins/google-analytics-for-wordpress/includes/admin/notifications.php(308): MonsterInsights_Notifications->fetch_feed()
    #2 /home/customer/www/academy.anaulibarri.com/public_html/wp-includes/class-wp-hook.php(287): MonsterInsights_Notifications->update()
    #3 /home/customer/www/academy.anaulibarri.com/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(”, Array)
    #4 /home/customer/www/academy.anaulibarri.com/public_html/wp-includes/plugin.php(544): WP_Hook->do_action(Array)
    #5 /home/custome in /home/customer/www/academy.anaulibarri.com/public_html/wp-content/plugins/google-analytics-for-wordpress/includes/admin/notifications.php on line 162
    [12-Oct-2020 08:44:00 UTC] PHP Fatal error: Uncaught Error: Call to undefined method MonsterInsights_License_Compat::get_license_type() in /home/customer/www/academy.anaulibarri.com/public_html/wp-content/plugins/google-analytics-for-wordpress/includes/admin/notifications.php:162
    Stack trace:
    #0 /home/customer/www/academy.anaulibarri.com/public_html/wp-content/plugins/google-analytics-for-wordpress/includes/admin/notifications.php(132): MonsterInsights_Notifications->verify(Array)
    #1 /home/customer/www/academy.anaulibarri.com/public_html/wp-content/plugins/google-analytics-for-wordpress/includes/admin/notifications.php(308): MonsterInsights_Notifications->fetch_feed()
    #2 /home/customer/www/academy.anaulibarri.com/public_html/wp-includes/class-wp-hook.php(287): MonsterInsights_Notifications->update()
    #3 /home/customer/www/academy.anaulibarri.com/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(”, Array)
    #4 /home/customer/www/academy.anaulibarri.com/public_html/wp-includes/plugin.php(544): WP_Hook->do_action(Array)
    #5 /home/custome in /home/customer/www/academy.anaulibarri.com/public_html/wp-content/plugins/google-analytics-for-wordpress/includes/admin/notifications.php on line 162
    [12-Oct-2020 08:45:44 UTC] PHP Fatal error: Uncaught Error: Call to undefined method MonsterInsights_License_Compat::get_license_type() in /home/customer/www/academy.anaulibarri.com/public_html/wp-content/plugins/google-analytics-for-wordpress/includes/admin/notifications.php:162
    Stack trace:
    #0 /home/customer/www/academy.anaulibarri.com/public_html/wp-content/plugins/google-analytics-for-wordpress/includes/admin/notifications.php(132): MonsterInsights_Notifications->verify(Array)
    #1 /home/customer/www/academy.anaulibarri.com/public_html/wp-content/plugins/google-analytics-for-wordpress/includes/admin/notifications.php(308): MonsterInsights_Notifications->fetch_feed()
    #2 /home/customer/www/academy.anaulibarri.com/public_html/wp-includes/class-wp-hook.php(287): MonsterInsights_Notifications->update()
    #3 /home/customer/www/academy.anaulibarri.com/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(”, Array)
    #4 /home/customer/www/academy.anaulibarri.com/public_html/wp-includes/plugin.php(544): WP_Hook->do_action(Array)
    #5 /home/custome in /home/customer/www/academy.anaulibarri.com/public_html/wp-content/plugins/google-analytics-for-wordpress/includes/admin/notifications.php on line 162
    [12-Oct-2020 08:47:22 UTC] PHP Fatal error: Uncaught Error: Call to undefined method MonsterInsights_License_Compat::get_license_type() in /home/customer/www/academy.anaulibarri.com/public_html/wp-content/plugins/google-analytics-for-wordpress/includes/admin/notifications.php:162
    Stack trace:
    #0 /home/customer/www/academy.anaulibarri.com/public_html/wp-content/plugins/google-analytics-for-wordpress/includes/admin/notifications.php(132): MonsterInsights_Notifications->verify(Array)
    #1 /home/customer/www/academy.anaulibarri.com/public_html/wp-content/plugins/google-analytics-for-wordpress/includes/admin/notifications.php(308): MonsterInsights_Notifications->fetch_feed()
    #2 /home/customer/www/academy.anaulibarri.com/public_html/wp-includes/class-wp-hook.php(287): MonsterInsights_Notifications->update()
    #3 /home/customer/www/academy.anaulibarri.com/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(”, Array)
    #4 /home/customer/www/academy.anaulibarri.com/public_html/wp-includes/plugin.php(544): WP_Hook->do_action(Array)
    #5 /home/custome in /home/customer/www/academy.anaulibarri.com/public_html/wp-content/plugins/google-analytics-for-wordpress/includes/admin/notifications.php on line 162

    Hi, have you spoken to your host about this issue?

    Regards

    Thread Starter leop71

    (@leop71)

    Hello,

    Yes, I spoke about it with my hosting (SITEGROUND) and they checked it out and told me it was not at hosting level. Accordin to them it was the server was working.

    By the way just to let you know. The issue is

    *) WP onto the main domain anaulibarri.com: OK the plugin is working perfectly;
    *) WP onto the sub domain academy.naulibarri.com:KO the plugin is NOT working;

    regards

    LM

    Thread Starter leop71

    (@leop71)

    Any advise?

    many thanks for your precious help

    regards

    LM

    Unfortunately I am out of ideas because the plugin works but currently it will not work in your type of setup.

    I have submitted a message to the developers to investigate further your issue.

    Thank you

    Thread Starter leop71

    (@leop71)

    Many thanks.

    Yes your plugin works perfectly but here is sth in the whole wp configuration that is causing the issue.

    In case you have any technical feedback please tell me.

    Regards

    lm

    It seems to be a fatal error from another plugin that is causing a conflict.

    The following plugin seem to be triggering the issue:

    wp-content/plugins/google-analytics-for-wordpress/

    Deactivate all the plugins then activate them one by one and test the function to see which one is the main source.

Viewing 8 replies - 1 through 8 (of 8 total)
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