Emails still not sending

  • My tech team and I have looked at EVERYTHING. None of our emails have gone out since the 10th. There is no indication why. We are very frustrated.

    We left MailChimp six months ago and this snafu is making us regret it.

    Help!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Ojoma a11n

    (@geraltrivia)

    Hello there @greenbridge,

    Thank you for reaching out to us.

    I’m taking a look at your account and I can see that the MailPoet Sending Service is active for your account. You should have no difficulty sending your emails.

    I can see you have a premium plan with MailPoet. Can you contact us through this form? https://www.mailpoet.com/support/premium/

    Also kindly send us the following:

    • A screenshot of the MailPoet > Help > System Status page. Please ensure to capture the whole page or make several screenshots.
    • Copy and paste the information from MailPoet > Help > System Info.

    Looking forward to hearing from you!

Viewing 1 replies (of 1 total)
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