Emails suddenly stopped working

  • Hi, this was working fine for us but all of a sudden it has stopped.

    We get the following error message when sending a test email: –
    2018-01-21 22:41:17 Connection: opening to smtp.gmail.com:587, timeout=300, options=array ()
    2018-01-21 22:41:17 Connection: opened
    2018-01-21 22:41:17 SMTP -> get_lines(): $data is “”
    2018-01-21 22:41:17 SMTP -> get_lines(): $str is “220 smtp.gmail.com ESMTP c184sm26045358pfc.60 – gsmtp”
    2018-01-21 22:41:17 SERVER -> CLIENT: 220 smtp.gmail.com ESMTP c184sm26045358pfc.60 – gsmtp
    2018-01-21 22:41:17 CLIENT -> SERVER: EHLO https://www.alfredco.com
    2018-01-21 22:41:17 SMTP -> get_lines(): $data is “”
    2018-01-21 22:41:17 SMTP -> get_lines(): $str is “250-smtp.gmail.com at your service, [162.214.7.84]”
    2018-01-21 22:41:17 SMTP -> get_lines(): $data is “250-smtp.gmail.com at your service, [162.214.7.84]”
    2018-01-21 22:41:17 SMTP -> get_lines(): $str is “250-SIZE 35882577”
    2018-01-21 22:41:17 SMTP -> get_lines(): $data is “250-smtp.gmail.com at your service, [162.214.7.84]250-SIZE 35882577”
    2018-01-21 22:41:17 SMTP -> get_lines(): $str is “250-8BITMIME”
    2018-01-21 22:41:17 SMTP -> get_lines(): $data is “250-smtp.gmail.com at your service, [162.214.7.84]250-SIZE 35882577250-8BITMIME”
    2018-01-21 22:41:17 SMTP -> get_lines(): $str is “250-STARTTLS”
    2018-01-21 22:41:17 SMTP -> get_lines(): $data is “250-smtp.gmail.com at your service, [162.214.7.84]250-SIZE 35882577250-8BITMIME250-STARTTLS”
    2018-01-21 22:41:17 SMTP -> get_lines(): $str is “250-ENHANCEDSTATUSCODES”
    2018-01-21 22:41:17 SMTP -> get_lines(): $data is “250-smtp.gmail.com at your service, [162.214.7.84]250-SIZE 35882577250-8BITMIME250-STARTTLS250-ENHANCEDSTATUSCODES”
    2018-01-21 22:41:17 SMTP -> get_lines(): $str is “250-PIPELINING”
    2018-01-21 22:41:17 SMTP -> get_lines(): $data is “250-smtp.gmail.com at your service, [162.214.7.84]250-SIZE 35882577250-8BITMIME250-STARTTLS250-ENHANCEDSTATUSCODES250-PIPELINING”
    2018-01-21 22:41:17 SMTP -> get_lines(): $str is “250-CHUNKING”
    2018-01-21 22:41:17 SMTP -> get_lines(): $data is “250-smtp.gmail.com at your service, [162.214.7.84]250-SIZE 35882577250-8BITMIME250-STARTTLS250-ENHANCEDSTATUSCODES250-PIPELINING250-CHUNKING”
    2018-01-21 22:41:17 SMTP -> get_lines(): $str is “250 SMTPUTF8”
    2018-01-21 22:41:17 SERVER -> CLIENT: 250-smtp.gmail.com at your service, [162.214.7.84]250-SIZE 35882577250-8BITMIME250-STARTTLS250-ENHANCEDSTATUSCODES250-PIPELINING250-CHUNKING250 SMTPUTF8
    2018-01-21 22:41:17 CLIENT -> SERVER: STARTTLS
    2018-01-21 22:41:17 SMTP -> get_lines(): $data is “”
    2018-01-21 22:41:17 SMTP -> get_lines(): $str is “220 2.0.0 Ready to start TLS”
    2018-01-21 22:41:17 SERVER -> CLIENT: 220 2.0.0 Ready to start TLS
    2018-01-21 22:41:17 CLIENT -> SERVER: EHLO https://www.alfredco.com
    2018-01-21 22:41:17 SMTP -> get_lines(): $data is “”
    2018-01-21 22:41:17 SMTP -> get_lines(): $str is “250-smtp.gmail.com at your service, [162.214.7.84]”
    2018-01-21 22:41:17 SMTP -> get_lines(): $data is “250-smtp.gmail.com at your service, [162.214.7.84]”
    2018-01-21 22:41:17 SMTP -> get_lines(): $str is “250-SIZE 35882577”
    2018-01-21 22:41:17 SMTP -> get_lines(): $data is “250-smtp.gmail.com at your service, [162.214.7.84]250-SIZE 35882577”
    2018-01-21 22:41:17 SMTP -> get_lines(): $str is “250-8BITMIME”
    2018-01-21 22:41:17 SMTP -> get_lines(): $data is “250-smtp.gmail.com at your service, [162.214.7.84]250-SIZE 35882577250-8BITMIME”
    2018-01-21 22:41:17 SMTP -> get_lines(): $str is “250-AUTH LOGIN PLAIN XOAUTH2 PLAIN-CLIENTTOKEN OAUTHBEARER XOAUTH”
    2018-01-21 22:41:17 SMTP -> get_lines(): $data is “250-smtp.gmail.com at your service, [162.214.7.84]250-SIZE 35882577250-8BITMIME250-AUTH LOGIN PLAIN XOAUTH2 PLAIN-CLIENTTOKEN OAUTHBEARER XOAUTH”
    2018-01-21 22:41:17 SMTP -> get_lines(): $str is “250-ENHANCEDSTATUSCODES”
    2018-01-21 22:41:17 SMTP -> get_lines(): $data is “250-smtp.gmail.com at your service, [162.214.7.84]250-SIZE 35882577250-8BITMIME250-AUTH LOGIN PLAIN XOAUTH2 PLAIN-CLIENTTOKEN OAUTHBEARER XOAUTH250-ENHANCEDSTATUSCODES”
    2018-01-21 22:41:17 SMTP -> get_lines(): $str is “250-PIPELINING”
    2018-01-21 22:41:17 SMTP -> get_lines(): $data is “250-smtp.gmail.com at your service, [162.214.7.84]250-SIZE 35882577250-8BITMIME250-AUTH LOGIN PLAIN XOAUTH2 PLAIN-CLIENTTOKEN OAUTHBEARER XOAUTH250-ENHANCEDSTATUSCODES250-PIPELINING”
    2018-01-21 22:41:17 SMTP -> get_lines(): $str is “250-CHUNKING”
    2018-01-21 22:41:17 SMTP -> get_lines(): $data is “250-smtp.gmail.com at your service, [162.214.7.84]250-SIZE 35882577250-8BITMIME250-AUTH LOGIN PLAIN XOAUTH2 PLAIN-CLIENTTOKEN OAUTHBEARER XOAUTH250-ENHANCEDSTATUSCODES250-PIPELINING250-CHUNKING”
    2018-01-21 22:41:17 SMTP -> get_lines(): $str is “250 SMTPUTF8”
    2018-01-21 22:41:17 SERVER -> CLIENT: 250-smtp.gmail.com at your service, [162.214.7.84]250-SIZE 35882577250-8BITMIME250-AUTH LOGIN PLAIN XOAUTH2 PLAIN-CLIENTTOKEN OAUTHBEARER XOAUTH250-ENHANCEDSTATUSCODES250-PIPELINING250-CHUNKING250 SMTPUTF8
    2018-01-21 22:41:17 Auth method requested: XOAUTH2
    2018-01-21 22:41:17 Auth methods available on the server: LOGIN,PLAIN,XOAUTH2,PLAIN-CLIENTTOKEN,OAUTHBEARER,XOAUTH
    2018-01-21 22:41:17 CLIENT -> SERVER: QUIT
    2018-01-21 22:41:17 SMTP -> get_lines(): $data is “”
    2018-01-21 22:41:17 SMTP -> get_lines(): $str is “221 2.0.0 closing connection c184sm26045358pfc.60 – gsmtp”
    2018-01-21 22:41:17 SERVER -> CLIENT: 221 2.0.0 closing connection c184sm26045358pfc.60 – gsmtp
    2018-01-21 22:41:17 Connection: closed

    We have been in touch with our server host who have advised port 587 is open and there are no problems server side.

    Any ideas what is causing this?

    many thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter chilliwax

    (@chilliwax)

    Hello is any support being offered for this plugin?

    Thread Starter chilliwax

    (@chilliwax)

    Wow must say the support for this plugin is off the scale!! Looks like we will have to find another plugin which works and offers support!

    chilliwax Do you know another plugin for sending emails with gmail smtp?

    Thread Starter chilliwax

    (@chilliwax)

    Not off the top of my head no. Perhaps there isn’t one but if that’s the case we may need to find a different email provider and associated plugin as we need something which works.

Viewing 4 replies - 1 through 4 (of 4 total)
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