• Resolved fjura

    (@fjura)


    Hello,

    may I ask, I want to send total of 4 emails during 3 weeks period, but I would like all of them to drop to the same thread in gmail for example, I set all of those emails to have the same subject, but still they dont drop to the same (first email) thread, each arrives as a separate email new thread. Could you please let me know what has to be done so all the emails drop to the same email thread? Thank you

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Aamir

    (@aamiribsf)

    Hello @fjura,

    Thank you for reaching out.

    To address your query, we would need to discuss this with our team to get their insights and explore any solution.

    We’ll get back to you as soon as we have more information.

    Thank you for your patience!

    Best regards,

    Thread Starter fjura

    (@fjura)

    Hi @aamiribsf , thank you, please if you can, ask them if maybe removing the Email Subject completely from the other emails (except the very first one) could achieve this. However not sure if this would be a good aproach because then if someone doesnt have a Gmail, but some other email client, he would just receive a new email without a Subject Line….

    • This reply was modified 2 months, 3 weeks ago by fjura.
    Plugin Support Aamir

    (@aamiribsf)

    Hello @fjura,

    Thank you for your input. I will share your comment with the team and provide their insights as soon as we receive a response.

    Thank you for your patience!

    Best regards,

    Thread Starter fjura

    (@fjura)

    Hi @aamiribsf

    I already tested it and sadly it doesnt work even with a blank subject on follow up emails, not even on gmail, not sure what could work.

    Plugin Support Aamir

    (@aamiribsf)

    Hello @fjura,

    Thanks for your patience.

    We discussed this with a team and unfortunately, there is no opportunity available for this. However, We can take it as a feature request. I will forward this as a feature request to the team for consideration.

    Hope this helps.

    Best Regards,

Viewing 5 replies - 1 through 5 (of 5 total)
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