Emails to Yahoo go into spam

  • Resolved John

    (@dv1961)


    3 years, 3 months ago

    I’ve learned that new content emails to Yahoo go into spam, but as far as I know this doesn’t happen with gmail or outlook. Does anyone know why this is happening?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Gui A. a11n

    (@guicmazeredo)

    Hi there @dv1961,

    Thanks for reaching out!

    MailPoet is currently experiencing a deliverability issue from the Verizon Media Group properties (Yahoo, AOL, Verizon). Our sincere apologies if it has affected your business. Rest assured, we are actively working on resolving the issue.

    At the moment we do not have an ETA for a complete fix, but we are working to minimize any negative impact on our users.

    Feel free to temporarily change your sending method to “Other” for now if you have some time-sensitive emails to be sent.

    I appreciate your patience.

    Thread Starter John

    (@dv1961)

    Great that you’re on it. Thanks for replying.

    Plugin Support Dani F. a11n

    (@danielinhou)

    Hi there @dv1961

    Great that you’re on it. Thanks for replying.

    Sure thing, our team is working on that issue. Though we have made some improvements there’s still work to be done and we still don’t have an ETA for a complete fix.

    I am going to mark this thread as resolved and you can follow our support page for updates on this issue: https://www.mailpoet.com/support/

    Cheers

Viewing 3 replies - 1 through 3 (of 3 total)
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