Embarrassingly bad "premium" plugin

  • This plugin has the option for you to create a link so users can purchase tickets to your event. What Time.ly did, in a previous version, is setup an “anonymizer” that went through the time.ly website so they could track click statistics and referrals. At some point, this intermediary site (that no one was supposed to know about) was compromised and flagged as being used to distribute malware by Google Chrome, leading to a nasty message whenever someone clicked on your link.

    This was recently removed (as it should have been, Time.ly has no business modifying our event links without consent), but there have been a myriad of bugs in our two year use of the plugin. As of yesterday, we had to deactivate the plugin to get our site to render. I’d go to the support forum for help, but my last two requests have been ignored (we’re a “pro” customer) and a previous forum post took almost a week to get an acknowledgement. Don’t even get me started on the whacky caching system.

    Meanwhile, I get emails from the founder saying that we should use the plugin, even though it’s already in use on our site. We’re looking elsewhere.

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  • Can you show me the links to the forum posts you opened?We have all the team doing support now, it shouldn’t take so long

    I have been experiencing the exact same issues as @nbertino with bugs, issues, and lack of support and responsiveness.

    Though when Time.ly works it is pretty.. my patience for it is gone.
    I am also definitely on the lookout to find a replacement as quickly as possibly and hopefully get it up and running before Time.ly again renews here in about a month.. as my calendar has been broken for months already…luckily I don’t have any events this time of year.

    +1 for @nbertino’s review.

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