• mbrinkho

    (@mbrinkho)


    We are having an issue embedding a Microsoft Stream video into a WP page using the embed code provided by Microsoft. The embed code is an iframe and it plays fine with a Windows web browser. It also plays fine on the Mac if you view the video in Stream but when you try to view the embedded video on the WP site it gives a “Please sign in to view this file.” message. Is it possible that there is some kind of header or plugin that is blocking the credentials from being passed so that the Mac user can view the file? Again, it works fine on the Mac IN STREAM in the same browser session just not in WP.

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  • Moderator t-p

    (@t-p)

    Is it possible that there is some kind of header or plugin that is blocking the credentials…

    To find out a plugin or theme conflict, disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

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