Embeddable images search returns 403 error

  • When searching for embeddable images, people who have previously logged in, do not get any results.

    Looking at the JS console reveals a 403 error. Digging into the actual network traffic, it shows an HTTP 403 error, the response body is a cryptic <h1>developer inactive</h1> message.

    We’ve rolled back to the previous version of the plugin without any effect — though I’m not sure we ever tested this flow. Some people — I’m 50% sure they have never logged in to the paid side — are still able to access things.

    I’ve tried deleting the wpGIc cookies with no effect … which makes me doubt my “never have logged in hypothesis”

    The editors on this site are keen to use a blend of licensed editorial photos as well as getty embedded images.

    https://www.ads-software.com/plugins/getty-images/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Taylor Dewey

    (@taylorde)

    Update. I tried a simple deactivate/active of the plugin… And am now getting this JS error:

    Screen Shot

    But this is a new issue — and could be because we rolled back the plugin?

    Plugin Author Getty Images

    (@getty-images)

    Thanks for raising this issue, Taylor. We think we know what’s causing this, but we’re confirming some things on our side and will post back once we do.

    I am not sure if this was ever resolved from Getty’s side, but I am getting this same error.

    <h1>Developer Inactive</h1>

    When debugging, I get a 403 forbidden.

    I am on Chrome 42.0.2311.152 (64-bit), OS X.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Embeddable images search returns 403 error’ is closed to new replies.