Embedded Content

  • Resolved hmccullough

    (@hmccullough)


    1 month, 2 weeks ago

    Hello.

    The docs advise of embedding content via Pinecone. However, I noticed that the Embeddings tab UI is updated from embedding via Pinecone as seen in the How To video to managing this functionality simply via the plugin dashboard within WordPress. I’m failing to find updates regarding this in the Changelog. Can you confirm if Pinecone is still relevant for this functionality, please?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @hmccullough,

    Thank you for your topic.

    Please note that we are continuously adding new features to improve and refine the functionality of our plugins.

    Regarding embedding, it is still managed via Pinecone; however, you have the flexibility to choose between OpenAI and Gemini APIs based on your preference.

    Feel free to let us know in case you have more questions.

    Thank you.

    I have uploaded a document to Pinecone, and when using the chat, it returns relevant answers. However, my chat window does not bring back the same information. What am I missing?

    Plugin Support Jasmine

    (@hyenokian)

    Dear @aggieroberts,

    Thank you for your reply.

    In order to assist you more effectively, could you please provide additional details about where the chat is not working as expected?
    If the issue is occurring on the front end, kindly provide the link where the chatbot is set up, along with any further specifics that might help us resolve the issue.

    Looking forward to hearing from you.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    Dear @aggieroberts,

    We’re closing this ticket for now as we last heard from you 1 week ago.

    If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.
    For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
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