Embedded forms not displaying when VPN active

  • Resolved ahmedavs

    (@ahmedavs)


    2 months, 4 weeks ago

    Hi MailerLite support. Thanks for creating and maintaining this easy to use plugin.

    I have an issue on a clients website, who has a few MailerLite embedded forms on their site.

    The issue being that when a VPN is active, it does not show these forms on mobile. The client using Safari on iOS with an iPhone 15, with NordVPN active.

    I have contacted NordVPN team to see if they can fix on their side. However, if you can do anything about it – will be much appreciated!

    Please let me know if you need anything.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author MailerLite

    (@mailerlite)

    Hi ahmedavs,

    Thank you for reaching out to MailerLite support!

    Unfortunately, we’ve determined that the specific configuration of NordVPN can interfere with the way our embedded forms function. This is due to the advanced privacy and security measures implemented by NordVPN, which can sometimes conflict with website scripts.

    While we’re continually working to improve our services, we cannot guarantee full compatibility with all VPN configurations at this time.

    We apologize for any inconvenience this may cause.

    Best regards,

    MailerLite Support

Viewing 1 replies (of 1 total)
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