• Resolved expertimmodelarc

    (@expertimmodelarc)


    Hello,

    I just discover that embedded/nested shortcodes in displayed popup are no more executed.

    in my case the popup content is a shortcode to a contact-form-7 shortcode inclidufing a nested [wpcaptcha] shortcode.

    Thanks for letting me have some debug trick.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Bel

    (@belimperial)

    Hi @expertimmodelarc

    Thank you for getting in touch, and we’re happy to help.

    Using the popup preview will only work when it is viewed as an administrator user.

    We are not certain how [wpcaptcha] shortcode is coded. Can you change the [wpcaptcha] shortcode to Contact Form 7 – Google ReCaptcha V3 to make it work inside the popup? It is free to use.

    To learn more, please see their article:
    https://contactform7.com/recaptcha/

    We hope that helps. Let us know if you have any questions.

    Thread Starter expertimmodelarc

    (@expertimmodelarc)

    Hello,

    Thanks for providing your trick. I would like to understand why my issue did appear.

    On url : “https://expertimmodelarc.com/13/” you can find the contact form ([contact-form-7 id=”122969″ title=”Popup Maker CF7_Adwords”]) with is perfectly working and on the upper right corner the button “êTRE RAPPELé” which activates the exactly same contactform7 but thru Popup Maker, which no more works.

    Thanks for letting me have some debug trick.

    Plugin Support Kim L

    (@kimmyx)

    Hi @expertimmodelarc,

    Thanks for providing the link to the page, but we can’t seem to get past the captcha page, so we’re unable to check your popup. Please see: https://share.getcloudapp.com/eDurkZAj

    We might need to take a closer look. Could you send us a message through our support form here? Support Request – Popup Maker

    Please include the link to this post as well.

    We’ll wait for your message!

    Plugin Support Kim L

    (@kimmyx)

    Hi there,

    I’m going to mark this as resolved as we haven’t heard from you in a while.

    Feel free to create a new thread if you have other questions.

    Thanks!

    Thread Starter expertimmodelarc

    (@expertimmodelarc)

    Hello

    I did create a ticket as requested through your support form but did not revieve any return.

    Can you check ?

    Bel

    (@belimperial)

    Hi @expertimmodelarc

    We did not receive your message. Can you send another support form?

    Here’s how to:

    1. Go to https://wppopupmaker.com/support/#submit-a-support-ticket
    2. Click Other Support
    3. Fill in the form
    4. Click SUBMIT

    Here’s a screen capture for your reference: https://share.wppopupmaker.com/geudGzB4

    Thank you!

    Bel

    (@belimperial)

    Hi @expertimmodelarc

    We rechecked our system, but we did not find any message from you.

    We’ll go ahead and mark this thread as resolved, as we haven’t heard from you in a while.

    Please don’t hesitate to create a new thread or email us at [email protected] if you have other questions.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Embedded/Nested shortcodes no more displayed’ is closed to new replies.