EmbeddePDFs

  • Resolved ecarstens

    (@ecarstens)


    3 years, 8 months ago

    I’ve created this page and added a number of single page PDFs by adding “inline media” and selected each PDF. The files load correctly and are visible in Safari but the PDFs do not appear when viewing with Firefox. I have tried other browsers to look at the PDFs on this page, and they are not visible in Firefox, Chrome or Edge but they are visible in Safari!

    What’s wrong with viewing on these alternative browsers?

    The WordPress forum suggests I post this problem here.

    thanks

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi @ecarstens,

    The Garden poem has been embedded correctly which allows the scripts to be called and the viewer does render in all browsers. However, the other poems have been inserted using an image block which Safari (un)helpfully inserts the image of the PDF document as a failsafe but it doesn’t allow the user to read the PDF if there is more than one page.

    To resolve this, you will need to update the incorrect embeds to use the PDF Embedder block instead of an image block. We have a tutorial on the correct method here: https://wp-pdf.com/kb/gutenberg-editor-and-pdf-embedder/

    If you have any other questions, please feel free to send an email to [email protected] as we may not see messages posted here to respond in a timely fashion.

Viewing 1 replies (of 1 total)
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