Embedding Survey Monkey

  • Resolved lexiconverse

    (@lexiconverse)


    9 years ago

    Hi Ben

    I would like to check with you if the way I am embedding my survey monkey is correct, I have created a new page and copied the script from survey monkey into the text editor, is this correct or this there another way I should be doing it?

    Thanks for creating this awesome theme.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Theme Author Ben Sibley

    (@bensibley)

    Usually when you are adding a script to a post/page, the trick is to switch to the Text view first: https://pics.competethemes.com/473m1H3D1W3S

    Once the code is pasted in, then switch back to the Visual view. You may see a gray box or something like that in place of the embedded survey, but try previewing the page and it should display properly there.

    Thread Starter lexiconverse

    (@lexiconverse)

    Hi Ben

    I have done as you advised, but unfortunately the survey monkey form doesn’t respond, when the site is opened on a mobile device, any ideas on what I should do there?

    Theme Author Ben Sibley

    (@bensibley)

    Could you share a link to the page with the survey?

    Thanks!

    Thread Starter lexiconverse

    (@lexiconverse)

    https://gujaratinetwork.co.za/wp/membership-signup-2/

    Thread Starter lexiconverse

    (@lexiconverse)

    let me know if there’s anything that can be done, or should I build an PHP form in the site?

    Thank you for all your help

    Theme Author Ben Sibley

    (@bensibley)

    Thanks for the link. I did a little digging into Survey Monkey’s documentation, and I think their embedded forms aren’t currently compatible with mobile devices. This page here has a notice that reads:

    Website Collectors display on desktop browsers only—not on mobile devices or tablets.

    https://help.surveymonkey.com/articles/en_US/kb/Website-Collector

    Is this the same type of survey embedded on your site?

    Thread Starter lexiconverse

    (@lexiconverse)

    Yup same survey.

    Any suggestions on a way forward, should I go with another survey option?

    Theme Author Ben Sibley

    (@bensibley)

    Yea it looks like you’ll need to switch tools to get mobile surveys. Gravity Forms is really versatile and can work well for surveys. I haven’t personally tried Poll Daddy, but it’s by Automattic so it is probably great. Lastly, I believe YOP Poll is the best-rated polling plugin on www.ads-software.com and is worth checking out.

Viewing 8 replies - 1 through 8 (of 8 total)
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