• Resolved lukaszzk666

    (@lukaszzk666)


    Hi, when trying to embed post from my instagram account on the new post on website, it does not work, with message saying something like “we are sorry but we could not embed the content.” Strangely enough, instagram feed works well on my page, also the pictures embedded within the old posts are still there however they disappear for similar “reason” when i attempt to update the post. It worked just a few days ago, what could possibly change? Can it be somehow related with FB/IG privacy policy, settings etc?
    Thank you and apologies for troubling!

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  • Plugin Support Smash Balloon Louis

    (@smashballoonlouis)

    Hi @lukaszzk666,

    Thank you for reaching out to us for assistance. We’ll need some more information to be able to better investigate this for you. Could you send us a support request here, and also include the System Info from the Help page of the plugin along with links to an example of a page where you are trying to show the posts and the URL of the post?

    Best regards,

    Louis

Viewing 1 replies (of 1 total)
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