• Resolved TF28

    (@tf28)


    Hi There,

    In list view on first opening of the page the list is empty. If you go back in time listings are there. If you then go back in future the list of the actual month ist there.

    What can we do?

    Many Thanks.

    • This topic was modified 6 years, 11 months ago by TF28.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hey there @tf28!

    Without a link to the site, it’s tough to say for sure, but this is usually due to an conflicting issue with another plugin or your theme. Take a run through our testing for conflicts page and see if that helps! ??

    Thread Starter TF28

    (@tf28)

    Hi Ed,

    Thanks for your support! We have found the problem: It is code that limits the presentation in the archive to the post type “post”. This is unfortunately necessary because the theme “Impreza” otherwise shows also custom post types in the archive, which we don’t want.

    function sw_custom_post_type_includes($query) {
    if (!is_admin() && is_archive())
    set_query_var(‘post_type’,’post’);
    }
    add_filter(‘pre_get_posts’, ‘sw_custom_post_type_includes’);

    Do you have any idea how to change the code so that the events are not affected?

    Thanks!

    Hey @tf28,

    That’s awesome! Kudos to you for your troubleshooting ??

    That hook is looking for administrator? Maybe using an array to include events.

    We don’t support customization here but our Themer’s Guide and Functions List are a great place to start.

    Take care,
    Ed ??

    it is a general bug as it seems, same for me with an uncustomized plugin. Wonder when there will be a fix. It would be nice if i could do some changes to manually correct that issue.

    Its easy to test here:
    https://beta.marcella-carin.de/events/

    go forward and back again and u see the last missing event which is always missing entering the page the first time.

    @krautmaster – We see this a lot when pages are kicking JavaScript errors, the page you linked is showing 3.

    I’ll definitely look into this further and see if anything comes up. In the meantime, maybe you can try to track down some of those JS errors and see if that helps? Also have you testing for conflicts?

    Take care,
    Ed ??

    i’ll do my best to support in terms in debugging this case.

    Im not very familar with this web dev stuff. I just installed this plugin and I added some css to eg get the time and date in list event view colored differently, nothing functional.

    If a admin account helps, I can create one for your team. The testing conflicts page is known by me, did mpost of these points except the test with stock wp skin.

    hmm, wonder what to do with all this information. It seems like that i get a single error
    https://abload.de/img/2018-04-1808_18_25-anooqpe.jpg
    ?

    As this page isnt live yet and a backup exists, i created the following user 4 u

    Tester / TEC2018!

    ?? hope that helps anyway, if it helps to get the plugin rock stable it helps me as well.

    • This reply was modified 6 years, 11 months ago by krautmaster.

    This thread has been inactive for a while. Just for reference, sometimes theme frameworks can cause the list view to not display correctly.

    If using Divi theme check out the Compatibility Guide for Divi knowledge base article.

    This stays true for any theme using a framework that controls posts per page. By changing this to match the value found in Settings → Reading.

    I’ll go ahead and mark this thread resolved. Don’t hesitate to create a new thread any time if you need assistance!

Viewing 8 replies - 1 through 8 (of 8 total)
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