Emoji

  • Resolved angelgalan

    (@angelgalan)


    9 months, 3 weeks ago

    Hallo zusammen,

    Ich habe ein Problem mit den Emojis in meinem G?stebuch.
    Sobald ich ein Emoji verwende wird die Nachricht nicht gespeichert.
    Fehlermeldung: “Entschuldigung, es ging etwas schief bei der Speicherung dieses Eintrags. Bitte kontaktiere den Administrator.”
    Lass ich das Emoji weg, wird die Nachricht gesendet bzw. gespeichert.
    Was kann ich tun?
    LG
    Angel

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Marcel Pol

    (@mpol)

    Hello Angel,

    The dqatabase collation used on your installation is using utf8, which really is utf8mb3. Emoji characters are not part of utf8mb3, only of utf8mb4.

    Is it possible for you to change the database tables to utf8mb4?

    There are more topics about Emoji, like this one:
    https://www.ads-software.com/support/topic/problem-when-saving-with-emoji/

    In case you do not manage to resolve it, you could contact the hosting provider. They might be able to provide support and change the database settings for you.

    Regards,
    Marcel

    Thread Starter angelgalan

    (@angelgalan)


    Hello Marcel, thank you very much for your message. I did some research here and found some answers to similar questions. I then changed my settings in the database accordingly, and now it’s working ?? Thank you so much for your help. Regards, Angel

    Plugin Author Marcel Pol

    (@mpol)

    That is good to hear ??

    Have a good week,
    Marcel

Viewing 3 replies - 1 through 3 (of 3 total)
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