Empty blank

  • Resolved lauraeglite

    (@lauraeglite)


    10 months ago

    Hello.
    I am writing regarding the issue with your PDF Plugin for woocommerce
    invoice. I have filled all blanks needed, but in preview I see empty
    blank. Also, I have created a order to check my invoice and I have
    received also an empty blank. Where would be an issue?
    Hope for a help.
    Kind regards,
    Laura

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Yordan Soares

    (@yordansoares)

    Hi @lauraeglite,

    If I understood correctly, you are referring to the plugins details, right? If so, please note that we store the shop and document settings within the order once the PDF invoice has been created, therefore, you will only see the latest settings in a new order. This work this way because if you have to update your settings later, e.g. if you change your shop address, it should not affect old orders, since it is illegal in most countries.

    That said, if you are still configuring the plugin, you may want to see the latest settings always, until you finish setting the plugin up. For your specific case, you could try enabling the Test mode, under WooCommerce?> PDF?Invoices?> General?> Test mode:

    Do not forget to disable the Test mode when you have finished configuring your plugin’s settings!

    See: Show PDF documents with the latest settings

    Thread Starter lauraeglite

    (@lauraeglite)

    My invoice comes as a empty blank in PDF. Test mode is off.

    Plugin Contributor Yordan Soares

    (@yordansoares)

    Do you mean the PDF is totally blank? If so, please go to WooCommerce > PDF Invoices > Advanced > Tools?tab, and click on the?Reinstall fonts?button. Then, try to open an invoice and check if it looks good.

Viewing 3 replies - 1 through 3 (of 3 total)
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