Empty cart/basket on mobile

  • Resolved pablolenormand

    (@pablolenormand)


    4 years, 11 months ago

    Hi,

    The cart/basket is empty when I have products inside, only on mobile (hail responsive). Is that because of Booking Activities? I can’t find the origin of the problem elsewhere.

    I use Elementor and Woocommerce, and I have the “Hello Elementor” theme installed.

    Thanks for your help in advance. Nice plugin though!

    Pablo.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author yoancutillas

    (@yoancutillas)

    Hello Pablo,

    Thank you!

    This may be due to a conflict with your theme or one of your plugin.
    You can follow the instructions below “Booking Activities doesn’t work as it should” here: https://booking-activities.fr/en/documentation/faq/ to find out.

    However, I couldn’t reproduce this problem on your site: I have added a product to cart (V.T.C.), and I could properly see it in cart on Android / Chrome. So it might be a problem with your browser too.

    Regards,
    Yoan Cutillas

    Thread Starter pablolenormand

    (@pablolenormand)

    Thank you so much Yoan!

    When you say “However, I couldn’t reproduce this problem on your site: I have added a product to cart (V.T.C.), and I could properly see it in cart on Android / Chrome. So it might be a problem with your browser too.” >> I know, on desktop it works, but not on mobile (iOS). This is my issue. Have any idea?

    Thanks again,
    Pablo.

    Plugin Author yoancutillas

    (@yoancutillas)

    I can reproduce the problem on iOS, but the cart isn’t empty for me, the structure is correct, but the text is invisible.

    It’s probably a problem with your theme or one of your plugins, follow the instructions below “Booking Activities doesn’t work as it should” here: https://booking-activities.fr/en/documentation/faq/ and let me know the results.

    Regards,
    Yoan Cutillas

    Thread Starter pablolenormand

    (@pablolenormand)

    Ok, thanks Yoan. Yes, I’ll let you know :).
    Have a nice day,
    Pablo.

Viewing 4 replies - 1 through 4 (of 4 total)
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