Empty Consent Insights

  • Resolved elweb

    (@elweb)


    1 year, 4 months ago

    Hi there,

    our plugin (Version 2.3.3) shows no recorded consent insights while the logs show, that the information is gathered. Is there any setting that need to be adjusted for it to work?

    Thanks

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  • Hi @elweb,

    Thanks for reaching out.

    The consent insghts shows the pie chart based on the logged data.
    The settings for enabling consent log can be found under the configuration section of the cookie settings.
    As the cookie insights is a pro feature to address the issue on priority we request you to please raise a support ticket with us by sending an email to support@wpeka.com

    Best Regards

Viewing 1 replies (of 1 total)
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