Empty Entries Report & Export File

  • Resolved sheff

    (@sheff)


    6 years, 4 months ago

    I manage several sites using VFB Free. On one site only, when I display entries, the report on the screen is empty, even though at the top it tells me there are 17 entries in the database, which I have verified by logging directly into the database. If I submit a form, it goes into the database no problem and the notification email is received no problem.

    I just can’t display the entries on the screen by clicking “Entries” or download the CSV of all entries by clicking Export. Both are empty.

    I deleted the plugin code from the server and uploaded it again from a site that works and still get the same result. I’ve compared a database record from a working site and they do not appear to be broken.

    I can always export the database table if need be but that’s annoying.

    Please advise.

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  • Thread Starter sheff

    (@sheff)

    I’m still having this issue with one site. https://www.industrialsolutions.ca

    The database has 20 rows in the table and the “view entries” screen says there is a count of 20 but the data section of the view entries screen where the entries should appear says, “No items found.”

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