Empty export to CSV/EXCEL and select date ranged not works

Hi @widikazami

That’s unfortunate. But just to be sure. Are you using Gravity Forms normal export function or this plugin? Because this plugin is not gravity forms.

If you are using this plugin, do you have any other plugins active for GF? Because those can interfere with the exporting.

Please share your system status list, so we have a better understanding of this issue.

Thanks!

i use this sir, same with one i use

https://docs.gravityforms.com/exporting-form-entries/

### Gravity Forms ###

Registration: Site registered ( nulled ) ?
Version: 2.4.14 ? New version 2.5.9 available.
Upload folder: /home/stikimacid/public_html/DEP_UPT/pmb/wp-content/uploads/gravity_forms/
Upload folder permissions: Not writable ? File uploads, entry exports, and logging will not function properly.
Output CSS: Yes
Output HTML5: No
No-Conflict Mode: No
Currency:
Background updates: No
Locale: id_ID

### Add-Ons ###

User Registration: by rocketgenius – 4.0.7 ?

### Database ###

Database Version: 2.4.14 ? Your database is up-to-date.
maba_gf_form_view: ?
maba_gf_form_meta: ?
maba_gf_form: ?
maba_gf_form_revisions: ?
maba_gf_entry: ?
maba_gf_entry_meta: ?
maba_gf_entry_notes: ?
maba_gf_draft_submissions: ?
maba_gf_addon_feed: ?

### WordPress ###

Home URL: https://pmb.stikim.ac.id
Site URL: https://pmb.stikim.ac.id
WordPress Version: 5.6.4 ?
WordPress Multisite: No
WordPress Memory Limit: 128M
WordPress Debug Mode: No
WordPress Debug Log: No
WordPress Script Debug Mode: No
WordPress Cron: Yes
WordPress Alternate Cron: No
Background tasks: Yes ?

### Active Theme ###

Cera: by Themosaurus (https://www.themosaurus.com) – 1.1.3 ?

### Active Plugins ###

Admin Menu Editor Pro: by Janis Elsts – 2.10.1 ?
Coming Soon Page, Maintenance Mode & Landing Pages by SeedProd: by SeedProd – 6.2.2 ?
DHWCPage – WooCommerce Page Template Builder: by SiteSao Team – 5.2.2 ?
DOKU Payment Gateway: by DOKU – 2 ?
GP Email Users: by David Smith – 1.3.9 ?
Gravity Forms: by rocketgenius – 2.4.14 ?
Gravity Perks: by Gravity Wiz – 2.1.8 ?
Grimlock: by Themosaurus – 1.3.11 ?
Grimlock Animate: by Themosaurus – 1.1.4 ?
Grimlock Login: by Themosaurus – 1.1.2 ?
Kirki Customizer Framework: by David Vongries – 3.1.6 ?
Peter’s Login Redirect: by Peter Keung – 2.9.7 ?
Plugin WA Chat: by whosthere – 1.0 ?
Product Slider for WooCommerce: by ShapedPlugin – 2.2.8 ?
Really Simple SSL: by Really Simple Plugins – 4.0.6 ?
User Menus: by Code Atlantic – 1.2.5 ?
Woo Add Custom Fee: by wpexpertsio – 1.5 ?
WooCommerce: by Automattic – 4.8.0 ?
WooCommerce Sequential Order Numbers Pro: by SkyVerge – 1.17.0 ?
WPBakery Page Builder: by Michael M – WPBakery.com – 6.5.0 ?
WP Mail SMTP: by WPForms – 2.6.0 ?
YITH WooCommerce Added to Cart Popup Premium: by YITH – 1.6.5 ?
YITH WooCommerce Checkout Manager: by YITH – 1.4.3 ?

### Web Server ###

Software: Apache
Port: 443
Document Root: /home/stikimacid/public_html/DEP_UPT/pmb

### PHP ###

Version: 7.3.30 ?
Memory Limit: 256M
Maximum Execution Time: 30
Maximum File Upload Size: 8M
Maximum File Uploads: 20
Maximum Post Size: 8M
Maximum Input Variables: 1000
cURL Enabled: Yes (version 7.78.0)
OpenSSL: OpenSSL 1.1.1l 24 Aug 2021 (269488335)
Mcrypt Enabled: No
Mbstring Enabled: Yes
Loaded Extensions: Core, date, libxml, openssl, pcre, zlib, filter, hash, pcntl, Reflection, SPL, session, standard, cgi-fcgi, bcmath, bz2, calendar, ctype, curl, dba, dom, enchant, mbstring, fileinfo, ftp, gd, gettext, gmp, iconv, imap, intl, json, ldap, exif, mysqlnd, odbc, PDO, pgsql, Phar, posix, pspell, shmop, SimpleXML, snmp, soap, sockets, sqlite3, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, xml, xmlwriter, xsl, zip, mysqli, pdo_mysql, PDO_ODBC, pdo_pgsql, pdo_sqlite, wddx, xmlreader, xmlrpc, Zend OPcache

### MySQL ###

Version: 5.7.35 ?
Database Character Set: latin1
Database Collation: latin1_swedish_ci

### Date and Time ###

MySQL (UTC): 2021-09-04 07:55:35
MySQL (Local): September 4, 2021 at 14:55
PHP (UTC): 2021-09-04 07:55:35
PHP (Local): September 4, 2021 at 14:55

• This reply was modified 3 years, 6 months ago by widikazami.

Hi @widikazami, in that case I unfortunately cannot help you. This is not gravity forms, but an add on for it called Gravity Forms Entries in Excel.

Please contact gravity forms directly here: https://www.gravityforms.com/support

(Your system output also does not include this add on).

Hope it works out.