Empty fields & long questions in e-mail

  • I am creating an adoption form for dogs/cats for a pet rescue I volunteer for
    It is a long form with some long questions with conditionals

    I am having a lot of trouble formatting the emails in which form responses come.

    I would LOVE to take advantage of using the ” Exclude lines with blank mail-tags from output” functionality
    BUT I also need the email to reflect the questions that are asked.

    if I hardcode the questions in the “mail” tab and turn the “exclude” function on, it still displays the questions is is confusing for the reader.

    Is there any way I can use the “label” field to display the questions, rather than hardcoding it?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • The idea behind this is that on separate lines in MAIL >> Message Body you would have some hardcoded text and then the mail-tag that will be populated with the sender’s answer OR the whole line(s) will be removed if the mail-tag returns an empty.

    For example:

    What do you like most about having a cat? And least? [like-most-least]

    Next line of text [next-mail-tag]

    Thread Starter shetlandshake

    (@shetlandshake)

    So I am not super clear on how to make this happen.

    again – If the user leaves the field empty, I do not want the entire line/question to display in the email.

    So I want the WHOLE line to be removed.
    I tried a few different ways but the line text is still coming through if the text area is empty

Viewing 2 replies - 1 through 2 (of 2 total)
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