Empty folders

  • Resolved rubenwijkhuise

    (@rubenwijkhuise)


    8 years, 2 months ago

    My media library is broken.
    On the left it keeps loading and it’s saying “No images or folders were found.”

    It’s saying my php is outdated, but that shoulld not be the problem i think? (Not able to update at the moment)

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author AlanP57

    (@alanp57)

    See this post https://www.ads-software.com/support/topic/stuck-while-loading-folders/.

    You can email me at [email protected] and I’ll send you the diagnostic plugin to help you understand what might be wrong with your Media Library data.

    It is recommended that you use PHP 5.6 to run WordPress 4.6. Since we encounter some site with problems using older versions of PHP we let site administrators know that this could be an issue.

    I have the same problem.
    My PHP Version is 5.4.45
    How do I get this updated to 5.6? Surely this has to be done by my web hosting company?

    Plugin Author AlanP57

    (@alanp57)

    Melliff,

    Talk to your web hosting company. They probably host a lot of WordPress sites and they all need a newer version of PHP.

    Thread Starter rubenwijkhuise

    (@rubenwijkhuise)

    I’ve installad the plugin, but where do i have to search for? I did not move my wordpress installation.
    And i do not have the oportunity to set my server to 5.6

    Plugin Author AlanP57

    (@alanp57)

    The plugin I wrote is Library Clean and I when you get it from me I give instructions on what to look for.

    Thread Starter rubenwijkhuise

    (@rubenwijkhuise)

    Hi Alan,

    all the time i still had problems with the plugin. Last week i took a look at the probems again. The solutions you gave didn’t work for me.
    But i found the problem.

    I had made a folder in the past called “logo’s”. In the database i found that there were a lot of folder id’s for that folder in the tables postmeta as in posts. In the folder stucture there was just one folder.

    I deleted all the folder id’s exept the first one.
    Then started the reset database and activated the Media Library Plus.

    So i think the problem occures when the is a folder made with an ‘ in the name.

    Maybe it’s nice for you to know.

    Plugin Author AlanP57

    (@alanp57)

    Thank you Ruben. This is very useful information!

Viewing 7 replies - 1 through 7 (of 7 total)
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