Empty response

  • Resolved corcida

    (@corcida)


    7 years, 10 months ago

    Hi, I’m getting an empty DHL response.

    this is the request:

    <?xml version=”1.0″ encoding=”UTF-8″?>
    <p:DCTRequest xmlns:p=”https://www.dhl.com&#8221; xmlns:p1=”https://www.dhl.com/datatypes&#8221; xmlns:p2=”https://www.dhl.com/DCTRequestdatatypes&#8221; xmlns:xsi=”https://www.w3.org/2001/XMLSchema-instance&#8221; xsi:schemaLocation=”https://www.dhl.com DCT-req.xsd “>
    <GetQuote>
    <Request>
    <ServiceHeader>
    <MessageTime>2017-05-24T21:06:05</MessageTime>
    <MessageReference>1234567890123456789012345678901</MessageReference>
    <SiteID>CIMGBTest</SiteID>
    <Password>DLUntOcJma</Password>
    </ServiceHeader>
    </Request>
    <From>
    <CountryCode>CO</CountryCode>
    <Postalcode>050001</Postalcode>
    </From>
    <BkgDetails>
    <PaymentCountryCode>CO</PaymentCountryCode>
    <Date>2017-05-24</Date>
    <ReadyTime>PT10H21M</ReadyTime>
    <DimensionUnit>IN</DimensionUnit>
    <WeightUnit>LB</WeightUnit>
    <Pieces>
    <Piece><PieceID>1</PieceID><PackageTypeCode>BOX</PackageTypeCode><Height>39</Height><Depth>39</Depth><Width>39</Width><Weight>2.205</Weight></Piece>
    </Pieces>
    <PaymentAccountNumber>683024195</PaymentAccountNumber>
    <IsDutiable>N</IsDutiable>
    <NetworkTypeCode>AL</NetworkTypeCode>

    <InsuredValue>65000</InsuredValue><InsuredCurrency>COP</InsuredCurrency>
    </BkgDetails>
    <To>
    <CountryCode>CO</CountryCode>
    <City>BOGOTá</City>
    </To>

    </GetQuote>
    </p:DCTRequest>

    And dhl shipping method its not showing up.

    Also, I’m using this credentials:

    SiteID: CIMGBTest
    Password: DLUntOcJma

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi corcida,

    It seems no request is going from your server. Please make sure there is no restriction in the firewall. Also, make sure the cURL is enabled in your php.ini file.

    These checks should help you get to the root of the problem.

    Thread Starter corcida

    (@corcida)

    Sorry for responding so late. I checked and everything looks good. I still have the same problem, and forgot to mention that there are times that the DHL Response it’s not empty (if I put something like wrong country or postal code).

    corcida,

    That’s strange, Required more investigation on this.

    Please raise a ticket at support.xadapter.com. Our support team quickly help on this.
    Please don’t forget to mention this conversation.

Viewing 3 replies - 1 through 3 (of 3 total)
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