Empty reviews option (BookingCom)

  • Resolved kerbelegou

    (@kerbelegou)


    1 year, 11 months ago

    Hi, I have checked the “hide ratings without comment” option and, since Booking forces a single word for empty reviews, it still shows them even though the users did not post any comment.

    Thanks for your precious help.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hi @kerbelegou !

    Are you using the latest version of the plugin?

    If so please send us the whole troubleshooting text!

    Feel free to write us, if you need any assistance,
    Trustindex

    Thread Starter kerbelegou

    (@kerbelegou)

    Hi, I have version 9.7.1, code sent by email.

    • This reply was modified 1 year, 11 months ago by kerbelegou.
    Thread Starter kerbelegou

    (@kerbelegou)

    …to [email protected]

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hi @kerbelegou !

    When leaveing a Booking review, it’s obligatory to write something as a subject, so there is no review without text.

    Feel free to write us, if you need any assistance,
    Trustindex

    Thread Starter kerbelegou

    (@kerbelegou)

    Sorry, I don’t understand. Those are simple ‘ratings’ without reviews, not reviews. Booking forces a single word that they generate as a subject that corresponds to the stars the visitor has left. We have some and they are parasites in the display, definitively as the lack of possible comment makes it uninteresting, even with a 10/10… How can I force remove all ratings that qre not reviews then as in your features ?

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    I see @kerbelegou .

    In the admin we offer the hiding and tghe manually select features.

    I’d suggest considering a subscription.

    In the plugin this is not available.

Viewing 6 replies - 1 through 6 (of 6 total)
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