Empty screen, where is the gallery?

  • Resolved Sabrina1234

    (@sabrina1234)


    7 years, 9 months ago

    Hello. I tried to install your gallery because your demo versions looks very beautifully.

    I created Gallery and putted the shortcode on the page and it shows empty page. When I am clicking on the empty screen it shows lightbox, but I can’t see the gallery

    I can’t imagine what I can do for solving this problem.

    I tried it on Chrome / Safari and Firefox browsers and the same results.

    Thank You.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author totalsoft

    (@totalsoft)

    Hello dear @sabrina1234.

    Thank You for contacting with us and for asking us about your problem. Please can you send us the link where you putted the shortcode? I want to check why you have that problem. It is strange that you don’t have gallery view but when you are clicking on the page there is opening the popup window.

    We are waiting for your resposne.

    Thank You.

    Thread Starter Sabrina1234

    (@sabrina1234)

    Hello Dear Team.

    I can’t send you the page, because now it is under construction and you can’t see the page. I think we can solve this problem by contacting with TeamViewer. I will write to your email and will send you details for contacting.

    Thank You.

    Plugin Author totalsoft

    (@totalsoft)

    It will be great. Our team will wait for your email. We will fix your problem.

    Thank You.

    Thread Starter Sabrina1234

    (@sabrina1234)

    Thank you for solving my problem. I like your plugin and the customer service.

Viewing 4 replies - 1 through 4 (of 4 total)
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