Empty string given for card

Did you resolve this…? I’m getting the same error!

I got the error:

“This form cannot process your payment. Please contact site owner.”

It turned out that I hadn’t selected the product field on the Stripe feed section.

Hope this helps someone else.

@joesell89 – Under the Stripe feed section I’m not even seeing an option to add the product field. I can see :

First Name
Last Name
Email
Address
Address 2
City
State
Zip
Country

And I’ve mapped each of those but not product field. Am I missing something. Is there something in Stripe I need to set up to do this?

@markretzloff I don’t even have a Stripe Feed Section! Where is this? Should it be on the form that is created along with Standard Fields, Advanced Fields, Post Fields and Pricing Fields?

Found the Stripe Feed section (duh). Went back and forth with the developer, but still no solution. Everything set up as she instructed for multisite and feed/form set up and I still get the error in live mode.

@markretzloff the developer told me that the plugin already assumes that you have at least one product field and there is no way to choose one in the feed unless you are using a subscription type.

Cool. Thanks @loucks14.

I ended up figuring out my issue. It wasn’t related to this thread but just in case it helps:

I am using WP theme written with Foundation 4 from Zurb. Zurb uses a jquery alternative called Zepto. I ended up having to unregister Zepto and reregister jquery.

All is working now.

@markretzloff, sorry I wasn’t able to help. I don’t think my situation was the same. Mine related to subscription transactions which have slightly different options on the stripe feed page.

Glad you sorted out your problems.

I got this error too, and after wondering for a bit what the problem was, I guessed that the product field might have to come before the credit card/payment fields…and my hunch was correct. Hope that this can hope someone else.

I am getting this same error. When I started out, I had the total appearing below the payment information. I tried moving that above it based on comments above, but that didn’t help. Then, based on other comments, I tried enqueuing my javascript (I’d previously had an additional jquery reference in the header.php). That doesn’t seem to have made any difference either. This is just a straight-up purchase, one item, no subscriptions.

Any clues as to why this is happening?

Thanks.

I also had this issue. The reason was that I loaded an old version of jQuery in my page header.

This link explains how to include a jQuery library the right way. https://css-tricks.com/snippets/wordpress/include-jquery-in-wordpress-theme/