Empty Term

  • Resolved nethead2203

    (@nethead2203)


    1 year, 9 months ago

    Hi Sir/Madam,

    I’ve a store on woocommerce. Whenever I create new Categories, I get a error “Empty Term”. Can you please let me know why is it causing the issue.

    I’ve create a staging of the site, which I’ve already shared. Please check and do the needful

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @nethead2203

    Thanks for reaching out!

    I understand that you’re unable to create new categories on your site and receive the error message: Empty Term

    To better picture what you are referring to here, can you please share with us a clear screenshot of what you see on your end so that we could address you more effectively?

    If you don’t already have a screenshot service installed, you can try https://snipboard.io or https://skitch.com/. You can share the direct link to the image as a response to this topic.

    Additionally, I’d like to understand your site properly, please share your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Thanks!

    Roxy

    (@roxannestoltz)

    Hi @nethead2203 ,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if you need any further help with this.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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