Empty zip file

  • Resolved appgom

    (@appgom)


    3 years ago

    Hi, I recently installed your plugin, and it was working fine, but now the zip file that is downloaded is empty, not include the attachments in the form.

    Could you indicate the possible causes of this?
    I have the updated system and these are the plug-ins and versions that I use on the site.

    `Bulk Download for Gravity Forms – Versión 2.0.0
    Classic Editor- Versión 1.6.2
    Colorlib Login Customizer – Versión 1.3.0
    Duplicate Page – Versión 4.4.5
    Elementor – Versión 3.4.7
    Elementor Pro – Versión 3.5.0
    Gravity Forms – Versión 2.5.12.2
    Gravity Forms styler for Elementor – Versión 1.0.0
    Gravity Forms User Registration Add-On – Versión 4.5.1
    GravityView – Versión 2.13.1
    Hide Admin Bar From Front End – Versión 2.8.0
    LoginWP – Versión 3.0.0.5
    Simple Page Ordering – Versión 2.3.4
    User Role Editor Pro – Versión 4.60.2
    WP-Optimize – Clean, Compress, Cache – Versión 3.1.12
    WP Hide Admin Bar – Versión 1.0.2
    WPS Hide Login – Versión 1.9.1

    • This topic was modified 3 years ago by appgom.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Bernhard Kau

    (@kau-boy)

    Hi @appgom,

    we just released version 2.0.0 a week ago introducing a new feature to bulk download attachments from multiple entries using the bulk action. For this new version we had to rewrite the functions that would create the zip files. This might cause the issue for you.

    Would it be possible for you to explain a bit more, how your firm looks like. Or maybe even provide an export of the form (just the definition, not the entries), so we can try to find the issue?

    Bernhard

    Thread Starter appgom

    (@appgom)

    i no use the export for multiple entries, I use one by one, but when i click on “Download all files for this entry” the zip generated not contain any file.

    The form i use is this: https://www.dropbox.com/s/laj9jdxc2bjrqrz/gravityforms-export-2021-11-05.json?dl=0

    Plugin Author Torsten H?ndler

    (@shogathu)

    @appgom

    thanks for reporting this issue, we have fixed it in our newest version.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Empty zip file’ is closed to new replies.