[NSFW] enable email confirmation

Hey @drmuzic,

I’m sorry to hear that you’re having issues with email delivery.

To troubleshoot the issue, you can check that your form notification settings are configured correctly by following our tutorial.

If your notification settings are correct, the issue is likely because the emails sent from WordPress are not authenticated (unlike emails sent directly from dedicated email service providers). As a result, they are likely to be filtered by the receiving mail server.

To resolve email delivery issues like this, you can configure a SMTP plugin on your site so that emails are sent as authenticated. We have an article with a list of recommended SMTP options and links to their setup tutorials.

I hope this helps ??

Users filling out this form CANNOT get past CONFIRMING thier email in the form which is why I posted the link to the form users have to fill out. EMAIL0 == EMAIL1 This has ABSOLUELY NOTHING to do with any email delivery syetem as we cannot get past the two email fields to CONFIRM the user’s email.

I am going back to formmail. Screw this! This is not worth having to sound like a broken record having to repeat the issue several times due to english being a 2nd or 3rd or 4th language. I made the issue VERY clear in my original post. This issue has kept users from contacting me for my site and I am more than POed! And now all you want to is hope you userstand what the issue is WITHOUT fully understanding EXACTLY what the issue REALLY is. I am done playing this guessing game and having to explain it again and again and again and again…

• This reply was modified 3 years, 1 month ago by drmuzic.
• This reply was modified 3 years, 1 month ago by drmuzic.
• This reply was modified 3 years, 1 month ago by drmuzic.
• This reply was modified 3 years, 1 month ago by drmuzic.

Hey @drmuzic,

I would like to apologize for the confusion! I took a re-look at the form, and I now see the issue you’re facing wherein the confirm email field would display a “field value do not match” error message even though the values are correct. I tested this on my local setup, and on my end, the email confirmation feature seems to be working fine.

In this case, it appears that the theme or plugin might be causing some conflict here. When you have some time, can you please try testing for theme or plugin conflict and see if that fixes the issue? For a detailed guide on the above troubleshooting methods, please see our article here.

Kindly,

Test One. ALL PLUGINS – DISALBED except WPForms = Field values do not match.
Test Two. Default Theme – Twenty TwentyTwo = Worked (no message)

The problem here, the theme “Crio – Premium” was installed and used by default by my webhosting company as well as WPForm. This is a prime examle of the left hand not knowhing what the right hand is doing and OUR sites are stuck in the middle.

Now I am going to have to reach out to the theme now for support, thank you for wasting a week of my time and here goes another week (or two).

I could have build a website WITHOUT using WP (now I wish I had built my site with my own hands and modules rather than wasting my time trouble shooting other peoples issues). Will follow up with any feedback from the Crio Support.

Regards,
Doc

Hey @drmuzic,

Please let me know know how the conversation with theme support goes. If you have any other question about WPForms lite, please feel free to reachout.

Kindly,

Hey @drmuzic,

We haven’t heard back from you in about a week, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

Kindly,