Enable Match Attribute dropdown empty

  • Resolved eWallz

    (@archonic08)


    2 years, 5 months ago

    Hi, when i enabled the Enable Match Attribute, the SIB Contact Attribute dropdown is empty, not listing any attribute that i have on SIB. Using account API with around 10 contact attributes.

    When I change the API with my friends new SIB acc, the SIB Contact Attribute dropdown able to list all the attributes (firstname,lastname, etc)

    What is the problem here? https://snipboard.io/ER1azf.jpg

    • This topic was modified 2 years, 5 months ago by eWallz.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Dulé

    (@lephenixdelafamille)

    Hi @archonic08 we updated the plugin today. Can you update and let me know if the issue persists?

    Plugin Support alexisbienayme

    (@alexisbienayme)

    Hi @archonic08,

    Thanks for contacting us. There was an issue that was fixed by our technical team.

    In case the problem is not solved in your account, you’ll need to create the global calculated values in this page : https://my.sendinblue.com/lists/global-computed-values
    Then, please create 3 formulas :
    – Name: BLACKLISTED
    Formula: COUNT[BLACKLISTED,BLACKLISTED,<,NOW()]

    -Name: READERS
    Formula: COUNT[READERS,READERS,<,NOW()]

    -Name: CLICKERS
    Formula: COUNT[CLICKERS,CLICKERS,<,NOW()]

    The value type must be ‘My computed value is not computing a number of users.’
    The calculation frequency must be daily.

    After that, you will be able to select any attributes.

    I remain at your disposal for any information.

    Best regards,

    Alexis

Viewing 2 replies - 1 through 2 (of 2 total)
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