Enable media replace

  • Resolved magthom

    (@magthom)


    5 years, 6 months ago

    I successfully used EMR once today and on the second upload got the error message: The site is experiencing technical difficulties. Please check your site admin email inbox for instructions. I then updated the plugin thinking that may be the problem, but it is still not working.

    These are the error details we were emailed:
    Error Details
    =============
    An error of type E_ERROR was caused in line 5688 of the file /nas/content/live/midlab/wp-content/themes/Divi/includes/builder/core.php. Error message: Uncaught Error: Call to undefined method ET_Core_Cache_File::set_cache_data() in /nas/content/live/midlab/wp-content/themes/Divi/includes/builder/core.php:5688
    Stack trace:
    #0 [internal function]: et_filter_wp_generate_attachment_metadata(Array, 202)
    #1 /nas/content/live/midlab/wp-includes/class-wp-hook.php(286): call_user_func_array(‘et_filter_wp_ge…’, Array)
    #2 /nas/content/live/midlab/wp-includes/plugin.php(208): WP_Hook->apply_filters(Array, Array)
    #3 /nas/content/live/midlab/wp-admin/includes/image.php(306): apply_filters(‘wp_generate_att…’, Array, 202)
    #4 /nas/content/live/midlab/wp-content/plugins/enable-media-replace/classes/replacer.php(131): wp_generate_attachment_metadata(202, ‘/nas/content/li…’)
    #5 /nas/content/live/midlab/wp-content/plugins/enable-media-replace/views/upload.php(133): EnableMediaReplace\Replacer->replaceWith(‘/tmp/phpRjjrWP’, ‘Granular-Deodor…’)
    #6 /nas/content/live/midlab/wp-content/plugins/enable-media-replace/classes/emr-plugin.php(120): require_once(‘/nas/content/li…

    Thank you very much.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author ShortPixel

    (@shortpixel)

    Hey @magthom – thanks for your message and for using EMR.
    From the message you sent me it looks like the error is related to your theme.
    Could you please change for a few minutes the theme and then try to reproduce the error?

    I would appreciate your follow-up on this,
    Alex

    Thread Starter magthom

    (@magthom)

    Hi Alex,
    Thanks so much for the response. I tried 3 or 4 replacements again this morning and it is working. Not sure what may have been wrong, do you? Thank you again for the quick response. I really appreciate it!

    Plugin Author ShortPixel

    (@shortpixel)

    Hello again @magthom!

    From your description, I would guess the problem is related your hosting account resources being exhausted.
    When you face again the problem noted by you, could you maybe deactivate 2-3 of your plugins and then try to run again some tests to see if you can still reproduce the problem?

    Thanks,
    Alex

    Thread Starter magthom

    (@magthom)

    Thank you so much for your help.

    Plugin Author ShortPixel

    (@shortpixel)

    You’re welcome! ??

Viewing 5 replies - 1 through 5 (of 5 total)
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