Enable points for answers

  • Resolved icolectiva

    (@icolectiva)


    9 months, 4 weeks ago

    Hi! I upgraded to PRO from the free version because we need to point out each answer, if it’s correct or if the user chose from one number in a linear scale, and show a custom message at the end with the conditional result. But with pro version doesn’t appear the icon in the toolbar for “Enable points for answers”, maybe there’s something I have to activate but I didn’t find it.

    This is a capture of the free version:

    • This topic was modified 9 months, 4 weeks ago by icolectiva.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @icolectiva,

    Thank you for your topic.

    As you are using the Pro version of the plugin, please contact us via this form for premium support. Our customer care specialists are ready to check out your case and guide you accordingly as soon as possible.

    Commercial products are not supported in these forums.

    Thank you.

    Thread Starter icolectiva

    (@icolectiva)

    OK, I will use the form but the “SUPPORT FORUM” and “CONTACT US” options in the top menu of the plugin are linked to this forum. Maybe you could consider to change it ??

    Plugin Support Jasmine

    (@hyenokian)

    Dear @icolectiva,

    Thank you for your response.

    Thanks a lot for bringing the case of the same links of the top menu options to our attention.
    We will change this accordingly.

    You are welcome to contact our Support Specialists via the form provided above. They will be happy to help you.

    Thank you.

    • This reply was modified 9 months, 4 weeks ago by Jasmine.
    Thread Starter icolectiva

    (@icolectiva)

    Sorry, I meant to the links at the top menu inside the plugin dashboard. I’m just saying this to help you, maybe this is not so relevant but that’s the reason why I came to this forum with the issue.

    Thanks and have a nice day ??

    Plugin Support Jasmine

    (@hyenokian)

    Dear @icolectiva,

    Thank you for your response and clarification.

    We’ll definitely take your feedback into consideration and look into adjusting the links within the plugin dashboard accordingly.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
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