Enabled site really slow why and how to fix please

  • Resolved nanny7

    (@nanny7)


    1 year, 9 months ago

    Hi I enable woocommerce and the site health says server slow, when I disable it the server isn’t slow. All I have done is enable it not set it up and no products yet so how can I fix this please.

    I am using Divi theme and no issues until I enable the plugin.

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi there @nanny7

    Thank you for reaching out about your site health reporting that the server is slow, upon activating the WooCommerce plugin.

    Just to clarify, are all the WooCommerce Server Recommendations met at the moment, or otherwise?

    Additionally, are all the WordPress requirements met also?

    Furthermore, a picture is worth a thousand words, as the saying goes. Therefore, could you also share a screenshot of the message that appears upon activating the WooCommerce plugin, please? https://snipboard.io/ is a good (online) tool of choice for sharing it here.

    Looking forward to your response. Thank you. ??

    Thread Starter nanny7

    (@nanny7)

    Hi Pepe,

    thank you for the quick reply. I have activated the plugin but have not set it up yet as this is a testing environment for design elements only for a style guide.

    Everything has green ticks except for not having terms and conditions page set up.

    I have all the WordPress and Woocommerce system requirements correct and have a status image from divi theme for you to view as well as some components from the Woo system status:

    MySQL Version: 5.5.5-10.4.27-MariaDB-cll-lve
    Max Upload Size: 1 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?

    Security

    Secure connection (HTTPS): ?
    Hide errors from visitors: ?

    Active Plugins (2)

    Atarim – Client Interface: by Atarim – 3.5
    WooCommerce: by Automattic – 7.3.0

    Terms and conditions: ? Page not set

    Parent Theme Name: Divi

    https://imgur.com/a/cgXVbOI

    Roxy

    (@roxannestoltz)

    Hi @nanny7 ,

    Thanks for checking and confirming that the WooCommerce system requirements and WordPress system requirements are all met.

    As a next step, please can you work through the below support articles and see if this makes any difference:

    Cheers!

    Roxy

    (@roxannestoltz)

    Hi @nanny7 ,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    Cheers!

Viewing 4 replies - 1 through 4 (of 4 total)
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