• seanoco5

    (@seanoco5)


    I have built my website with a premium Envato theme, MATO, which is specifically for media types, I am an actor in my spare time.

    Seemed to be going well but have hit an intermittent issue when trying to edit blocks, with a never-ending ‘circling’ wheel.

    The site is up and operational at the front end, although on my cellphone my Chrome browser seems to get hijacked when trying to view the site and takes me elsewhere. I don’t get the same issue with Edge, it’s fine.

    I have had my hosting provider, Blue Host clear the cache on the server side, on the advice of my theme support and also check PHP, there was a suggestion to change version, which I haven’t done yet.

    Latest suggestion from my theme provider is that my site has been hacked, but I have used a couple of analysis sites to prove this and all results come back clean.

    Was advised to only use WP Bakery with this theme as Elementor can ‘upset’ it. I have tried to disable all plugins only to get the same outcome.

    I am at the end of my tether, the issue disappeared for about a day, but is now back and so I am left with a site I can’t edit.

    On trying to load a different theme (Add), I now get the following error:

    An unexpected error occurred. Something may be wrong with www.ads-software.com or this server’s configuration. If you continue to have problems, please try the?support forums.

    Any assistance greatly appreciated.

    Regards,

    Sean.

    The page I need help with: [log in to see the link]

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