• halehaleomiyage

    (@halehaleomiyage)


    I have endpoint errors on My Account page and Cart.
    If I click the button of account registration or password reset, it just redirect to the initial page.
    Or even though I put items into the cart, it says “cart is empty” if I go to the cart.

    I searched around online and I think I did everything I can do;

    1. Disable all plugins except Woocommerce
    2. Changed to default theme
    3. Cleared transients, term counts and customer sessions
    4. Updated to latest version of theme, woocommerce and wordpress
    5. Saved my permalinks
    6. Checked no space in the end points
    7. Disabled cache plugin

    Please help me! What should I do?
    I really appreciate your support.

    Here is my system status:

    
    
    ーーーーーーーーーーーーーーーーーーーー
    ### WordPress Environment ###
    
    Home URL: https://halehaleomiyage.com
    Site URL: https://halehaleomiyage.com
    WC Version: 2.6.8
    Log Directory Writable: ?
    WP Version: 4.6.1
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: ja
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 5.6.21
    PHP Post Max Size: 64 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.38.0
    OpenSSL/1.0.1e
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.34
    Max Upload Size: 64 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    リモートポスト: ?
    リモートゲット: ?
    
    ### Database ###
    
    WC Database Version: 2.6.8
    : 
    woocommerce_sessions: ?
    woocommerce_api_keys: ?
    woocommerce_attribute_taxonomies: ?
    woocommerce_downloadable_product_permissions: ?
    woocommerce_order_items: ?
    woocommerce_order_itemmeta: ?
    woocommerce_tax_rates: ?
    woocommerce_tax_rate_locations: ?
    woocommerce_shipping_zones: ?
    woocommerce_shipping_zone_locations: ?
    woocommerce_shipping_zone_methods: ?
    woocommerce_payment_tokens: ?
    woocommerce_payment_tokenmeta: ?
    
    ### Active Plugins (18) ###
    
    Akismet: 更新者 Automattic – 3.2
    Easy WP SMTP: 更新者 wpecommerce – 1.2.3
    EWWW Image Optimizer: 更新者 Shane Bishop – 3.1.3
    メニュー画像: 更新者 Alex Davyskiba aka Zviryatko – 2.7.0
    OptinMonster API: 更新者 Thomas Griffin – 1.1.5.9
    WPML Multilingual CMS: 更新者 OnTheGoSystems – 3.5.3.1
    WooCommerce Advanced Checkout Fields: 更新者 Jeroen Sormani – 1.0.1
    WooCommerce Advanced Shipping: 更新者 Jeroen Sormani – 1.0.11
    WooCommerce Conversion Tracking: 更新者 Tareq Hasan – 1.2.1
    WooCommerce Stripe ゲートウェイ: 更新者 Automattic – 3.0.6
    WooCommerce Multilingual: 更新者 OnTheGoSystems – 3.9.5
    WooCommerce: 更新者 WooThemes – 2.6.8
    Yoast SEO: 更新者 Team Yoast – 3.8
    WP-DBManager: 更新者 Lester 'GaMerZ' Chan – 2.78
    WPML Media: 更新者 OnTheGoSystems – 2.1.23
    WPML String Translation: 更新者 OnTheGoSystems – 2.4.2.1
    WPML Translation Management: 更新者 OnTheGoSystems – 2.2.4.1
    YITH WooCommerceウィッシュリスト: 更新者 YITHEMES – 2.0.16
    
    ### Settings ###
    
    Force SSL: ?
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    
    ### API ###
    
    API Enabled: ?
    
    ### WC Pages ###
    
    ショップベース: #1242 - /top-page/mono-all-items/
    カート: #793 - /top-page/shopping-cart/
    決済方法: #1407 - /checkout/
    マイアカウント: #799 - /top-page/myaccount/
    
    ### Taxonomies ###
    
    Product Types: external (external)
    grouped (grouped)
    simple (simple)
    simple (simple-en)
    variable (variable)
    
    ### Theme ###
    
    Name: Divi Child Theme
    Version: 2.6.4
    Author URL: 
    Child Theme: ?
    Parent Theme Name: Divi
    Parent Theme Version: 3.0.19
    Parent Theme Author URL: https://www.elegantthemes.com
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    
Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter halehaleomiyage

    (@halehaleomiyage)

    I have been testing around and found out something (it is not solved yet though).

    I now know that the redirect problem happens only on the site on Web server. If I test on the localhost, it works well.

    I’m using Bluehost “optimized wordpress” service.
    Not sure if it is same but I found this article.
    https://sarasotawebpros.com/wp-admin-redirect-loop-on-bluehost-wordpress-hosting/

    On this article, it says wordpress hosting by Bluehost and SSL setting cause redirect loop.
    Although mine doesn’t work even without SSL setting.

    Have someone had a same problem?

    pietka

    (@pietka)

    I have the same problem, but I do not know what is the cause … Maybe someone knows how to solve this problem?

    Thread Starter halehaleomiyage

    (@halehaleomiyage)

    I talekd to the support of Bluehost and the issue was fixed!
    The reason was Varnish on the server. It appears to be incompatible with my site so he have
    disabled it.
    That can be managed from your cPanel > https://my.bluehost.com/cgi/server_settings
    > Varnish section.

    I hope this solves your trouble too @pietka!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Endpoints error on My Account and Cart’ is closed to new replies.